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Dr. Steven C Brotman Is this you?

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12 Ratings • 4 Comments

3.4
  • 6
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Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
13.8 min

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Showing 12 of 12 Ratings

DPT

I became a Kaiser member 2 years ago and have been very pleased with the Kaiser system as well as Dr. Brotman. He was very caring, attentive, professional and followed with me in a timely manner any time I emailed or called with a question. I feel he has given me excellent care both preventative and for the times when I was ill.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One in a MILLION!

Contrary to what this site says, Dr. Brotman is not accepting new patients, and more's the pity! For me his bedside manner was all I could have wanted and more - when he walked in and took my hand, he apologized for the coldness of his own, and it just got better. Then he just listened silently to everything I had to say and REALLY HEARD ME! For instance, I told him I'd been taking Gingko Biloba for my memory problems and he said that there were studies done on whether or not it really had any effect and that in 2007 it was announced that it doesn't - I Googled that and he was spot on. My appointment was a follow-up on my recent illness and Kaiser wouldn't let me set a separate appointment to address my memory problems so that got added on. Dr. Brotman, though, was sidetracked by my rapid pulse - so much so that he ordered an immediate ECG. This was, I think, my 4th and the first one to actually show a problem, so after consulting with a specialist by phone he referred me for an ECG/Cardiac Ultrasound. He apologized for not having any time left to address my memory issues because that was a really complex problem that needs more time. Of course I said I'd set another appointment, assuming that I could have him assigned to me as my primary-care doctor but sadly, that wasn't possible but he said to me that it would have been his honor to be my doctor. Dr. Brotman is, to me, the epitome of medical expertise, period. The facility he'll be moving to is still under construction and I asked the Kaiser receptionist where it was but failed to write that down. I would actually consider moving to the coastal area of wherever he's going to be, because at age 66 I have lots of health issues and having the best doctor I can find is paramount.

Wait time
10 minutes
Appropriate Follow-up
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Two Stars

Always "in a hurry". Very inept at diagnosing a problem. Seems to fail in keeping updated on patients medical history.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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No Follow up

I would definetly not recommend this Dr. No time for patients and arrogant!

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Four Stars

Five Stars

Two Stars

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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