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Dr. Steven M Curland Is this you?

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22 Ratings • 6 Comments

3.4
  • 11
  • 2
  • 0
  • 3
  • 6

Quality Rating

Satisfied

Wait Time
32.6 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 22 Ratings

dr retired, and never told anyone

I called today for an appointment, and was told the doctor has retired. Good thing I was only calling to get my meds refilled, because with the shortage of doctors, appointments are booked months in advance. Thank You Obama care.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Five Stars

Dr Curland is the best!!! If you are fortunate enough to have him as your physician you are blessed!!!

Easy Appointment
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Dissatisfied

The front desk girl Angela is AWFUL! She's unproessional! She makes huge errors but won't admit/blames patient. She lost my ENTIRE medical file once (I'd been a patient for many years) and instead of apologizing, she just started a new file. Now most of my important medical info is lost forever. She makes billing & scheduling errors too. My complaints to Dr. Curland went nowhere. RN Gina isn't much better. She's rude. Dr. C has a Dr.Jekyll/Mr.Hyde personality. However, he's pretty knowledgable.

Wait time
40 minutes
Easy Appointment
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One Star

Dr. Curland is very knowledgable however he tries to book to many patients at once. Mainly geriatrics are his clientele.

Wait time
30 minutes
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Promptness
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One Star

I was dropped as a patient because I brought my baby to appt. He is 3 and has no parents and I was sick. After 30 yrs.

Wait time
56 minutes
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unprofessional staff

Laughed at me when I tried to use debit card to pay co-pay: they only take cash or checkI was VERY sick - told it would be about an hour wait - HAD to beg for an exam room so I could lay down & wait the hour. Doctor diagnosed me with acute phenomia and told me to call somebody to drive me to hospital. Since I had left my cell phone in the car, I asked office staff if I could borrow their phone. Was told "No, we don't allow patients to us our phones." Had to go out in the cold, rainy weather to retrieve my phone.After I was released from hospital, I called to have a script phoned into my pharmacy. Was told "We don't do that, but because you just got out of the hospital, we will." They really went out of there way on that one.Needless to say - I've switched to another primary physician

Wait time
45 minutes
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Promptness
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Five Stars

Five Stars

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
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Spends Time with Me
Appropriate Follow-up
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Four Stars

Four Stars

Five Stars

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