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Dr. Steven J Eisenberg Is this you?

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14 Ratings • 5 Comments

3.6
  • 8
  • 1
  • 0
  • 1
  • 4

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
35 min

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Showing 12 of 14 Ratings

Five Stars

He has been my cardiologist for over 20 years and he is excellent in all aspects of medicine. I have never had any problems with him and/or his office staff....

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

He is an excellent Dr.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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major ego

Would not recommend to my dogi

Accurate Diagnosis
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No Respect for Me

I waited 6 weeks for a first appointment. After about 30 minutes I was taken to an exam room by a woman that did not introduce herself. After many questions I asked her who she was. She said she was Dr Eisenberg's nurse. After waiting more than one hour with no explanation I asked for my money back and left. I waited to see if anyone would call me but that has not happened. This doctor may be great but he has completely disrespected me and I think he needs a reality check. As a first time patent the doctor's nurse should have introduced herself. Then obviously someone should have made me aware of what was causing the appointment delay and I would have been willing to reschedule. Instead no one cared. I went to this doctor for a reason and now I am starting over trying to find a cardiologist that cares and can run a professional practice. I wasted an entire morning trying to get medical care from this doctor. I am sure he knows he did not keep his appointment and I guess he thinks if I needed his help I would simply wait and accept his lack of professionalism. I see on the net now that others have given this doctor a low rating.

Doctor's Response

I am sorry your experience was not satisfactory. We would like an opportunity to make it right. Please do not hesitate to contact our office at 404-939-9200.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Do not go to him

Can not recomend

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

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