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Dr. Steven Graddick Is this you?

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11 Ratings • 3 Comments

3.0
  • 4
  • 1
  • 1
  • 0
  • 5

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
20.8 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 11 of 11 Ratings

Problem with Staff not with the Doctor

Posted on March 2nd, 2017

I'm a patient, who has been with this practice for decades, but must leave after a series of unfortunate events. Over the last 4 years in particular, I have had misdiagnosis left on my voicemail, I have had to pick up my own records in order to send to surgeons due to lack of response to requests, and most recently had an MRI denied by my insurance company because and I quote "due to incomplete documentation." Basically, the doctors may be fine, but the staff has taken control of the care, which is now substandard. I hate to leave my doctor, who is compassionate and caring, but he promises me care that isn't followed through and completed by his staff. When I have tried to hold the staff responsible, they have a million excuses and/or transfer me a numerous voicemails: very frustrating. What started as a wonderful practice, has grown so large, the right and left hand do not know what is going on leaving the patient to suffer.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on August 22nd, 2014

He is the man. VERY personal able, spends proper time with you and I highly recommend. He saved my life 14 years ago!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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He is incredible

Posted on December 3rd, 2011

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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One Star

Posted on September 28th, 2017

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on July 13th, 2017

One Star

Posted on May 15th, 2017

One Star

Posted on April 5th, 2016

One Star

Posted on August 16th, 2014

Five Stars

Posted on July 6th, 2012

Wait time
25.0 minutes
Full Review Rating Breakdown

Five Stars

Posted on December 27th, 2010

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Posted on June 9th, 2009

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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