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Dr. Steven J Ma Is this you?

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30 Ratings • 7 Comments

4.2
  • 18
  • 3
  • 5
  • 2
  • 2

Quality Rating

Highly Satisfied

Wait Time
34.1 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 30 Ratings

Wait time is horrible!

I have had 9 appointments with this doctor. He was never less than an hour PAST my scheduled appointment. On 4 occasions I was in his office for 3 hours past my scheduled appointment! Once I got the 1st appointment for the day (7:45 am) and he still did not see me until 9:00 am! There were no other patients and he was in the office speaking with a drug rep! To make matters even worse when you're sick you can not get an appointment to be seen for 2 or 3 days! He will not refill medications UNLESS you see him every 3 months so you're forced to sit in his office for hours if you take any kind of maintenance medication. He is a nice man BUT has complete disregard for his patients and their schedule. If you have any type of schedule you need to keep or if you see people who are always late as being disrespectful and rude this is NOT the doctor you want to see.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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The most caring, thorough doctor I've been to in FOREVER!!

I lost my long time doctor and it took forever finding one that I could or even wanted to review. I have to even travel over an hour to and from Dr. Ma, but don't hesitate, no matter what. He listens and always takes my questions with complete attention. He is the most caring, comprehensive and extensive in his searching for solutions to any issues I have ever had. Any wait times will be returned with his complete attention and thoroughness to your own needs and concerns. He has discovered and found MANY answers to my issues through testing and solutions proven to my benefit. His staff is a delight no matter how rushed they are. I truly feel like they're all family and wouldn't consider going anywhere else unless he specifies a specialist. Truly a blessing for me. My wait times are never an issue as I arrange early appointments, but if ever I have to come later, I just bring reading material and know it's well worth the wait. I also like the fact that I can call from home anytime with any questions or concerns and will be attended to within the same day.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

I have been a patient of Dr. Steven Ma for over the past 14 years; he is extremely effective and efficient as a Primary Care Family Practitioner. It may take a few extra minutes to actually see Dr. Ma for an annual checkup or routine, yet it is well worth the wait because of the exceptional quality care he gives to each of his patients.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Dr.Ma is very friendly, and will listen to you.only one staff member is nice the other needs to work some where else,

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Four Stars

He keeps you coming back for follow-up appointments.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Dr Ma

Dr Ma is always in a rush, literally running around the office. He speaks very fast and unclear so it's hard to understand him. He doesn't listen to your problem and try to correct it, he tries to say a lot of symptoms people have are in their head. I don't feel like he knows much of what he's talking about.

Wait time
50.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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LONGEST WAIT IN HISTORY!!!

NO MATTER WHAT THE APPT IS FOR OR TIME OF DAY-YOU WILL WAIT!

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Four Stars

Five Stars

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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