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About Dr. Steven K Norris
Dr. Steven K Norris, MD is a Doctor primarily located in Amarillo, TX. He has 17 years of experience. His specialties include Internal Medicine. Dr. Norris is affiliated with Baptist St Anthony's Health System - Baptist Campus and Northwest Texas Healthcare System. Dr. Norris has received 2 awards. He speaks English.
Dr. Steven K Norris has the following 1 specialty
- Internal Medicine
An internist is a physician who focuses on the diagnosis and treatment of conditions that affect the adult population—both acute and chronic.
These doctors are often who adults see as their primary physicians because they treat a broad range of illnesses that do not require surgical or specialist interventions. They also work to help a patient maintain optimal health in order to prevent the onset of disease.
In addition to treating the common cold and flu, internists also treat chronic diseases like diabetes and heart disease.
Dr. Steven K Norris has the following 7 expertise
- Weight Loss
- Weight Loss (non-surgical)
Dr. Steven K Norris has 1 board certified specialty
See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience
Dr. Steven K Norris is Board Certified in 1 specialty
See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.
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Could not ask for Dr. Norris and Annette to be any kinder. Any kind of problems that we have they are very helpful in every way. Thank you for being our Dr. and Nurse Practitioner.
How can you, a doctor lower the value of any patient's worth so low that you don't even feel compelled to do anything. That doesn't just make you a bad doctor that makes you the worst kind of doctor, dangerous. You just don't care! I am writing this review for my 86 year old father who was a patient of Dr Norris for several years. I personally took him to 99% of the appointments and made decisions based on Dr Norris's recommendations so I feel I am fully qualified to give this unbelievable account of how my father was treated and more importantly how he wasn't treated.. It started OK. He ran all the tests needed to make his diagnosis and recommendations for treatment of neck pain & sinus problems. He recommended neck injections even though he said he couldn't find any problem other than a little arthritis causing his neck pain. I thought it was a little extreme at this point. He also had him going to a Dr for his sinuses. After the 2nd neck injection he started having a reaction and everything tasted like salt. He couldnât eat anything and lost about 40 lbs. He went from walking on his own, to a walker & then to a wheel chair when I had to take him to the doctor for his sinuses. He was very weak and his level of life had dropped down so far that he even tried to commit suicide by cutting his neck. He had to go to the pavilion and was around other doctors. It took months to get his strength back. Up to this point nobody could have seen that he would have had a reaction to the injections so you just have to move on and do what you can. This next part will show you just what kind of doctor and person Dr Norris is. At our next appointment I told Dr Norris just what I stated above about his reaction to the injections and what followed. What he did next just blew me away. No questions, No sympathy. Dr Norris just throws up his arms and says he doesnât know what else to do. This doctor just doesn't care! He acted like it was my fathers fault. I asked him if he could at least increase his pain medicine so I could feel like we had at least done something, which he did. With this increase I was able to keep my father's pain under control. This would have been the professional time to refer my father to another doctor after admitting that you had no idea what to do next. After this I hated to take him back but also hated going thru getting a new Dr at his age. I should have because it only took 2 days to find a real doctor and one who cares. Dr Norris continued to do nothing. What Dr Norris does next is again unbelievable. After an annual checkup I told Dr Norris he needed a refill on pain medicine and he said just take it to the pharmacy and theyâll call me, I'll authorize it, no problem. That time came and I had to call his office on the 4th day and they apologized and said they would get it taken care of right away. I had to call again on the 5th day at which time I was totally frustrated with Dr Norris. He finally authorized it and also found the time to write a DUMP letter canceling my father's care. I called up to see what the problem was and they said I cussed, which I didnât. All I was trying to do was get his pain medication refilled prescription. I want everybody to know just exactly what I said. After being told by the staff again that they were still waiting on Dr Norris I quoted what my pharmacist said when I dropped it off. I asked how long it usually takes and they said it depends on how good your doctor is, some get back in 5 minutes. I answered that I didnât think I had a very good doctor and they apologized for him. That was the whole conversation. All I quoted to the staff was that my pharmacist said âit depends on how good your doctor is â. Iâll admit I was frustrated but absolutely did not cuss and I think I have a right to be frustrated with you and what you call health care. I want to know what you could possibly tell yourself or what reason you could have for treating my father like he has no value. As I said before the professional time to refer my father to someone else was when you gave up, not make up excuses to dump him in hopes of covering up your mistakes. It's obvious you just don't care. I have contacted the AMERICAN MEDICAL ASSOCIATION and filed a full report. They seem to have a different idea of what health care should be like. No doctor should treat any person the way you have. You and your staff (front office) have shown absolutely no caring or compassion and even lowered yourselves to a point to lie to try and cover up your failings. P.S. After taking my father to a new doctor he began to improve after just one visit and even stopped asking for his pain medicine. I should have done this long ago. This part is important, I didn't say anything about the problems my father was having with Dr Norris. I just stated what I had to. I let the doctor do what she wanted to just like I did Dr Norris.
On-Time Doctor Award (2018)
Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.
Patients' Choice Award (2016, 2018)
Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.
Dr. Norris is affiliated (can practice and admit patients) with the following hospital(s).
17 Years Experience
Texas Tech University Health Sciences Center School Of Medicine
Graduated in 2001
Dr. Steven K Norris accepts the following insurance providers.
- Aetna Choice POS II
- Aetna Managed Choice POS Open Access
- Aetna Signature Administrators PPO
BCBS Blue Card
- BCBS Blue Card PPO
- BCBS TX BlueChoice
- CIGNA Open Access Plus
- CIGNA PPO
- First Health PPO
- FirstCare PPO
- Humana Choice POS
- Humana ChoiceCare Network PPO
- Humana National POS
- Humana Preferred PPO
- Multiplan PPO
- UHC Choice Plus POS
- UHC Navigate HMO
- UHC Navigate POS
- UHC Options PPO
Locations & DirectionsAmarillo Medical Specialists LLP, 1215 S Coulter St Ste 400, Amarillo, TX
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Dr. Steven K Norris is similar to the following 3 Doctors near Amarillo, TX.