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Dr. Stuart E Herlands Is this you?

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20 Ratings • 7 Comments

4.3
  • 12
  • 2
  • 5
  • 0
  • 1

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
17.8 min

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Showing 12 of 20 Ratings

Four Stars

Dr. Herlands is a very caring and compassionate physician. He has called me to check to see how I'm doing when he is aware of a health issue that he is not personally treating.. He helped me deal with a situation that caused physical symptoms and offered wise and caring counsel while offering the medical help I needed. He and his staff take the time to explain things so that I know what is going on with my own health. I recommend him highly.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

ALWAYS have to wait a long time, even with first appt. in the a.m. Finally, when taken into exam room, have to wait again. Do not feel main concern is patients welfare. Seems there's a prescription for everything. Not open to solving health issues with diet, exercise. Nasty staff.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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I like him but....

I like Dr. Herlands as a person and a doctor, however the wait time is inexcusably long. I waited at least 45 minutes in his waiting room,I actually asked the receptionist if he knew that I was there. Then I continued to wait even longer when I was in the exam room. I contiplated leaving his office for another doctor, but my last appt was with his PA. I was in and out of his office in 15 minutes. Perfect.

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Five Stars

DR Herlands has excellent "bedside" manner...he LISTENS to you...and he truely cares..I would highly recommend him as a family physician. If I could I would him 5 STARS!!!

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Five Stars

My experience with office staff has been most positive. Dr. always asks the right questions and is willing to work with me on managing cholesterol and other counts.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Reluctantly changing doc

Dr. Herlands is great but his receptionist is just plain awful. I have given her 3 chances to be nice and she has failed all of them. She is snotty, impatient, makes scheduling mistakes frequently, and even when you have an appt card with the time and date on it, she still tries to blame it on the patient. She alone is the reason I am looking for another doctor. She is more than any sick person should have to deal with.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

It's not often that a doctor will initiate a call to see how things stand. He's done that.

Easy Appointment
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Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Five Stars

Three Stars

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