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Dr. Su-Mui M Kuo Is this you?

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2 Ratings • 2 Comments

1.0
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Quality Rating

Dissatisfied

Wait Time
58 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 2 of 2 Ratings

One Star

Worst staffs who are unwilling to schedule Saturday appointments to patients. They encourage you to schedule weekdays appointments even if you insisted. I found it very strange when I was told by the doctor and the staffs that I have to schedule two appointments to get the flu shot.. this is so ridiculously. Never heard of anything like this.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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LONG wait time

Had seem this doctor 5 times. Each time is at least 1.5-2 hours of wait time. Assistant (May) over charge co-payments 2 times!

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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