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Dr. Sumer A Phillips Is this you?

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6 Ratings • 3 Comments

3.9
  • 4
  • 0
  • 0
  • 1
  • 1

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
45 min

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Showing 6 of 6 Ratings

Poor punctuality

I complained about the habitual wait time of over an hour. The response was 'If being on time is important to you, then perhaps you should see another doctor.' She never offered an apology or explanation and was over an hour late for every appointment.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Poor patient service

Dr Phillips has been my doctor for about 10 years. The last couple of years, the wait time at the office has gotten longer and longer. The average wait time is over an hour.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Dr. Sumer Phillips is a First Class (Female Doctor)

First of all the Dr. Sumer Phillips I know is female & is the doctor whom I'm rating. Dr. Phillips is truly a professional, she listens, very intuitive, very thorough and if there's a need to involve a specialist to resolve a problem/issue Dr. Phillips is very selective in who she will sent you to & this may involve Doctors in the Fayetteville, AR area in order to provide you with the best medical care. She's a great doctor.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

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