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Dr. Susan E Frankl Is this you?

About Dr. Susan E Frankl

Dr. Susan E Frankl, MD is a Doctor primarily located in Chestnut Hill, MA. She has 35 years of experience. Her specialties include Internal Medicine. Dr. Frankl has received 2 awards. She speaks English.

Rating Overview

11 Ratings with 4 Comments

The overall average patient rating of Dr. Susan E Frankl is Great. Dr. Susan E Frankl has been rated by 11 patients. From those 11 patients 4 of those left a comment along with their rating. The overall rating for Dr. Susan E Frankl is 4.3 of 5.0 stars.

Mapbox Map of Dr. Susan E Frankl

Primary Address

Beth Israel Deaconess Health Care

25 Boylston St Ste 204
Chestnut Hill, MA 02467
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Dr. Susan E Frankl has the following 1 specialty

  • Internal Medicine

    An internist is a physician who focuses on the diagnosis and treatment of conditions that affect the adult population—both acute and chronic.
    These doctors are often who adults see as their primary physicians because they treat a broad range of illnesses that do not require surgical or specialist interventions. They also work to help a patient maintain optimal health in order to prevent the onset of disease.
    In addition to treating the common cold and flu, internists also treat chronic diseases like diabetes and heart disease.

  • Specialty Expertise

    Dr. Susan E Frankl has the following 7 expertise

  • Vaccination
  • Weight Loss
  • Physical
  • Immunization
  • Transesophageal Echocardiography
  • Check-up
  • Heartburn


Showing 5 of 11

Five Stars

Dr Frankl is very smart and thorough. She knows everyone in the field and has given me excellent referrals to several exceptional specialists.

Wait time
5.0 minutes
Full Review Rating Breakdown
Wonderful, caring Doctor

I started with Dr. Frankl in the summer of 2011. She is the most compasonate, caring Dr. I have ever had. She always takes time to listen to me and discuss any issues I have. I am so pleased that Dr. Frankl is my PCP....wouldn't want any other Doctor. She's wonderful!!!I have never written about a Doctor before, but Dr. Frankl is the best!

Wait time
5.0 minutes
Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Times have changed, perhaps

Gave little information. Of the few questions she asked, several seemed neither health-related nor particularly friendly, and several were merely about insurance. Seemed rather bored or preoccupied. Not clear if she remembered who I was from previous visits, or what we had discussed. Treated me rather like a boring object, to be competently assessed and dealt with and gotten rid of. Perhaps the pressures of managed care and administration have taken the pleasure out of her work for her. She seems competent, but I wouldn't want to see her again, except for fear of getting someone worse. Perhaps this is the standard of care these days--I don't see doctors much, partly to avoid somewhat unpleasant encounters such as this. If she had shown the slightest interest, we could have had some brief conversations that might have benefited me: I don't ask that a doctor speak to me for hours. I wouldn't trust her at this point except with the most routine basics.

Wait time
15.0 minutes
Easy Appointment
Friendly Staff
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Excellent doctor all around. Thorough and careful. Still has a bit of the old docs manner now getting rare.

Wait time
10.0 minutes
Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars
  • Awards

    2 Awards

  • Patients' Choice Award

    Patients' Choice Award (2011, 2012)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • On-Time Doctor Award

    On-Time Doctor Award (2016)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Education

    35 Years Experience

  • Stanford University School Of Medicine

    Graduated in 1983

  • Brigham & Womens Hospital


  • Accepted Insurance

    Dr. Susan E Frankl accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Massachusetts
    • BCBS MA Blue Care Elect PPO
    • BCBS MA HMO Blue Select
    • BCBS MA HMO Blue with Managed Care Behavioral Health
    • BCBS MA Preferred Blue PPO
  • Cigna
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
  • First Health
    • First Health PPO
  • Harvard Pilgrim
    • Harvard Pilgrim ChoiceNet HMO
    • Harvard Pilgrim HMO
    • Harvard Pilgrim PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • Tufts Health Plan
    • Tufts PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

Beth Israel Deaconess Health Care, 25 Boylston St Ste 204, Chestnut Hill, MA


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