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Dr. Susan H Heller has the following 1 specialty
A pediatrician is a doctor who specializes in the regular care of children, as well as the diagnosis and treatment of illness in children. Young patients are often more complicated to treat because they are still growing and developing.
While pediatricians may sub-specialize in specific therapy areas like oncology, surgery, ophthalmology, and anesthesiology, in general, pediatricians provide services like vaccinations, health exams, and treatment of common ailments and injuries. In addition, pediatricians are trained to handle the complex emotional and behavioral issues faced by children, especially during puberty.
Pediatricians normally see their patients from birth until the age of 18, although some may agree to treat patients into their early 20s, if requested.
- Pediatric Diabetes
See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.
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This was my 2nd time here. With dr.heller The first time she had trouble getting me a prescribtion for my son's vomitting now this second time she never entered the room and didnt even bother to check my son with his ear infeccion and bronquitis. She saw that i was opening the door trying to talk to her ask her if she was going to check him she made an ugly face and just passed by. We were there for almost 2 hours. Please dont go here they are not very efficient staff they dont speak to you nicely they dont give a flip flop if your child is sick Dont waste your time here
My son has been seeing this doctor for almost 3 years,but I think it is time to go now. The ladies that answer the phones for appointments are very rude.(As if they have any health professional background) one of the girls told me " you can not just schedule an appointment to talk,the doctors do not do consultations),so I am like oh, what happen to patient/doctor relationship. I must say I love the NP Shelia,she was the only reason why I stayed,but no longer.
The waiting room experience is a bit overwhelming. Always crowded and very slow moving. Understandable working with a lot of tiny personalities! Dr. Heller is always very friendly and does everything she needs to do to correct our health issues. My boys have been going there for 13 years. Our older one graduated this year and moved upstairs to a Family dr. Our boys have experienced many major health concerns over the years and Dr Heller has always walked us thru each situation. She is part of our health care family.
First, I would like to say its no the doctor but just bad service. Time spent on calling in for an appointment was 20 minutes to even get a live person..Time spent waiting to be called to go in the back to see the doctor was 45minutes even when I had a appointment. I believe they over book and have too many people with little staff they have. Waiting in the room so someone can see my child was 15 min then the doctor finally came to see us it was for I belieive 5 minutes. My overall experience with them was very poor. I tried my best not to go to another facility for my son but I just finally broke down and did it. I called in for his 9 months appointment and it took me forver to get a real person. I know some places are busy but 20 min on the phone was just not right. When I finally got someone I tried to explain how unhappy I was and that maybe I should swith facility the person just said ok and hung up. So to anyone looking for a doctor or facilityfor pediatrics dont go there. You will be wasting time.
Dr. Heller is affiliated (can practice and admit patients) with the following hospital(s).
28 Years Experience
The University Of Texas School Of Medicine At San Antonio
Graduated in 1990
University Of Texas Health System
Dr. Susan H Heller accepts the following insurance providers.
- Aetna Choice POS II
- Aetna HMO
- Aetna Managed Choice POS Open Access
- Aetna Signature Administrators PPO
BCBS Blue Card
- BCBS Blue Card PPO
- BCBS TX BlueChoice
- CIGNA HMO
- CIGNA LocalPlus
- CIGNA Open Access Plus
- CIGNA PPO
- Humana Choice POS
- Humana ChoiceCare Network PPO
- Humana National POS
- Humana Preferred PPO
Imagine Health - SmartCare
- Imagine Health SmartCare
- Multiplan PPO
Scott and White
- Scott and White PPO
- UHC Choice Plus POS
- UHC Navigate HMO
- UHC Navigate POS
- UHC Options PPO
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Locations & DirectionsCharlotte Radiology Pa, 2021 N MacArthur Blvd Ste 250, Irving, TX
Dr. Susan H Heller is similar to the following 3 Doctors near Irving, TX.