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Dr. Susan Hicks Is this you?

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18 Ratings • 1 Comment

3.4
  • 10
  • 1
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  • 7

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
28.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 18 Ratings

Dr. Hicks is wonderful!

Posted on July 27th, 2011

I love Dr. Hicks! She has such a positive spirit and attitude that even going in for my annual exam isn't quite as dreaded. She delivered my second child via c-section merely weeks after having her own hysterectomy! That's dedication. I do not find the office staff to be overly friendly. It's a large practice with many physicians and I miss the welcoming feeling of a smaller practice. It's difficult to obtain an appointment with Dr. Hicks, partially because babies seem to be born whenever they want!! Truthfully, Dr. Hicks is the reason that I continue going to West Michigan OB/GYN. She's worth it!!

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on December 13th, 2016

Four Stars

Posted on August 12th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on April 20th, 2016

Five Stars

Posted on January 22nd, 2016

One Star

Posted on November 8th, 2015

One Star

Posted on September 16th, 2015

One Star

Posted on May 27th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Posted on April 22nd, 2015

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on December 20th, 2014

One Star

Posted on October 12th, 2014

Five Stars

Posted on September 24th, 2014

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