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Dr. Susan R Kawakami Is this you?

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10 Ratings • 5 Comments

4.3
  • 6
  • 0
  • 3
  • 1
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
30 min

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Showing 10 of 10 Ratings

Loan NguyenTu

Dr Kawakami is very knowledgeable, PA is friendly, but front desk people need to have a smile on the face.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Been a patient for 6+ years. Lately interns or residents been working with the doctor and I'm not too happy with their assessments. Was not too happy that doctor would not refer me to proper specialist without trying to treat my problem first. This delayed the medications and tests I truly needed.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Office Staff

Office staff needs help! They will call you on the phone and give you the dianosis for someone else! And then argue about it with you! Dr K is wonderful, but the staff is bad!

Wait time
55.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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unhappy

Easy Appointment
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Friendly Staff
Accurate Diagnosis
Bedside Manner
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Five Stars

Dr Kawakami is great! I've been a patient of hers for over 5 years and she's been very caring and concern always of my health. My family and friends have all changed their primary doctors to Dr. Kawakami and are very happy with the change.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Five Stars

Four Stars

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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