The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Susan E Kelly Is this you?

About Dr. Susan E Kelly

Dr. Susan E Kelly, MD is a Doctor primarily located in Boston, MA, with another office in Roxbury Crossing, MA. She has 44 years of experience. Her specialties include Internal Medicine and Gastroenterology. Dr. Kelly is affiliated with New England Baptist Hospital and Beth Israel Deaconess Medical Center. Dr. Kelly has received 2 awards. She speaks English.

Rating Overview

8 Ratings with 3 Comments

The overall average patient rating of Dr. Susan E Kelly is Great. Dr. Susan E Kelly has been rated by 8 patients. From those 8 patients 3 of those left a comment along with their rating. The overall rating for Dr. Susan E Kelly is 4.2 of 5.0 stars.

Mapbox Map of Dr. Susan E Kelly

Primary Address

Beth Israel Deaconess Medical Center

110 Francis St
Boston, MA 02215
Get Directions

Mapbox Map of Dr. Susan E Kelly

Susan E Kelly Md

125 Parker Hill Ave Ste 390
Roxbury Crossing, MA 02120
Get Directions


Dr. Susan E Kelly has the following 2 specialties

  • Internal Medicine

    An internist is a physician who focuses on the diagnosis and treatment of conditions that affect the adult population—both acute and chronic.
    These doctors are often who adults see as their primary physicians because they treat a broad range of illnesses that do not require surgical or specialist interventions. They also work to help a patient maintain optimal health in order to prevent the onset of disease.
    In addition to treating the common cold and flu, internists also treat chronic diseases like diabetes and heart disease.

  • Gastroenterology

    A gastroenterologist is a specialist in diagnosis and treatment of conditions involving the digestive/gastrointestinal (GI) tract. These doctors are experts on how food moves through the digestive system and is chemically broken down, with nutrients being absorbed and waste excreted. You might see this kind of doctor if you are experiencing any number of stomach issues, some of which might be severe diarrhea, irritable bowel syndrome, hemorrhoids, ulcers, acid reflux, Crohn's disease and more.

  • Expertise

    10 Expertise

  • Acid Reflux Disease (GERD)
  • Acid Reflux Disease (Gastroesophageal Reflux / GERD)
  • Irritable Bowel Syndrome (IBS)
  • Hepatitis C
  • Ulcerative Colitis
  • Colonoscopy
  • Constipation
  • Celiac Disease
  • Hemorrhoids
  • Abdominal Pain

Board Certifications

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.


Showing 5 of 8

Not happy

I was in great pain when I made the appointment and asked to be put on the waiting list. The appointment was over a month away and three weeks before I get a call to reschedule to an earlier time. I was in such pain and very hopeful as I did my research and she is a GI doc that actually knows something about food and nutrition...rare for GI doctors! Then two days before my appointment I get another call but this time the good doctor is passing me off to another doc. When asked why after a long painful month of waiting would a doc do this at such short notice i got what seemed like a fictional answer. I was told that this new doc would "be a better fit". Hmmm! How the heck would Dr. Kelly know this given she had never talked to me! I have some complicated issues and I believe this doc was picking her patients and my issues were not to her liking! Nice work if you can get it! I did my research and if she takes you on I believe she will work hard to help you improve your situation. However, she let me wait over a month in extreme pain and then dumped me! Now I'm back to square one!

Full Review Rating Breakdown
Five Stars

I had met with several specialists, who all dismissed me. I was so frustrated after years of not feeling well, I was ready to give up and just deal with not feeling great a lot of the time. Someone recommended Dr Kelly to me and making an appointment with her has made such an enormous difference for me. SHE LISTENS! She calls for tests until everything has been exhausted and symptoms can be explained. She is unbelievably thorough. An amazing physician.

Wait time
10 minutes
Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
diagnosing abilty

I see Dr susan Kelly at the gastoclinic. I never wait. She is mine until I understand what is going on with me. Dr susan or her staff always calls and chechs on me. She knows medicines. She nas never given me a bad/ allergic drug. Dr Susan Kelly has ONLY helped me. She nas NEVER caused me harm!!! I give her a 10

Wait time
5.0 minutes
Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars
Five Stars
  • Awards

    2 Awards

  • Patients' Choice Award (2015, 2013)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Compassionate Doctor Recognition (2013)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Hospital Affiliations

    Dr. Kelly is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    44 Years Experience

  • University Of Tennessee Health Science Center College Of Medicine

    Graduated in 1974

  • Accepted Insurance

    Dr. Susan E Kelly accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Massachusetts
    • BCBS MA Blue Care Elect PPO
    • BCBS MA HMO Blue Select
    • BCBS MA HMO Blue with Managed Care Behavioral Health
    • BCBS MA Preferred Blue PPO
  • Cigna
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
  • First Health
    • First Health PPO
  • Harvard Pilgrim
    • Harvard Pilgrim ChoiceNet HMO
    • Harvard Pilgrim HMO
    • Harvard Pilgrim PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • Tufts Health Plan
    • Tufts PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • View by Location

Locations & Directions

  • Nearby Doctors

    Dr. Susan E Kelly is similar to the following 3 Doctors near Boston, MA.