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Dr. Susan M Kennedy Is this you?

About Dr. Susan M Kennedy

Dr. Susan M Kennedy, DO is a Doctor primarily located in West Des Moines, IA. She has 32 years of experience. Her specialties include Family Medicine. Dr. Kennedy is affiliated with Mercy Medical Center. Dr. Kennedy has received 5 awards. She speaks English.

Rating Overview

59 Ratings with 13 Comments

The overall average patient rating of Dr. Susan M Kennedy is Excellent. Dr. Susan M Kennedy has been rated by 59 patients. From those 59 patients 13 of those left a comment along with their rating. The overall rating for Dr. Susan M Kennedy is 4.7 of 5.0 stars.

Mapbox Map of Dr. Susan M Kennedy

Primary Address

Mercy West Grand Medical Clinic

119 19th St Ste 106
West Des Moines, IA 50265
Get Directions

Specialties

Dr. Susan M Kennedy has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Specialty Expertise

    Dr. Susan M Kennedy has the following 6 expertise

  • Check-up
  • Weight Loss
  • Influenza
  • Immunization
  • Contraception
  • Family Planning

Dr. Susan M Kennedy has 1 board certified specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience

Board Certifications

Dr. Susan M Kennedy is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 59

Best Doctor Ever!

Excellent medical care, exceptional communication skills. Has been my doctor since her office was on west side of Mercy hospital, then the east side, then West Grand and now Primary Health Care on SE 14th. She's the best.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr
FANTASTIC!!!!!

LOVE, LOVE, LOVE THIS DOC!!!! ALL DOCTORS SHOULD BEHAVE THIS WAY!! SHE IS THE BEST!!!

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
One great doctor

Dr. Kennedy is very compassionate and caring. Always takes that "extra minute" with patients and doesn't try to rush, actually listens. Have been her patient for about 15 years.

Wait time
20 minutes
Full Review Rating Breakdown
Sweet Doc

Doc listens to your questions. Give you answers. Asks about family life. She is so sweet & genuine. You will never be disappointed with Dr. Kennedy.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Four Stars

Support staff and office workers are awful. Staff delay making the phone call to schedule a test for 3-4 weeks after dr has ordered them. Also test results aren't usually given unless you call and ask. Dr Kennedy is wonderful, to bad she doesn't have educated, professional support.

Wait time
25 minutes
Promptness
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    5 Awards

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2010, 2014, 2015, 2016, 2017, 2018)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Patients' Choice Award

    Patients' Choice Award (2008, 2009, 2010, 2011, 2014, 2015, 2016, 2017, 2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • On-Time Doctor Award

    On-Time Doctor Award (2018)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • NCQA Patient-Centered Medical Home

    NCQA Patient-Centered Medical Home

    The patient-centered medical home is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into what patients want it to be. Medical homes can lead to higher quality and lower costs, and can improve patients' and providers' experience of care.

  • Bridges to Excellence: Physician Office Systems Recognition Program

    Bridges to Excellence: Physician Office Systems Recognition Program

    This program is designed to recognize practices that use information systems to enhance the quality of patient care. To obtain Recognition, practices must demonstrate that they have implemented systematic office

  • Hospital Affiliations

    Dr. Kennedy is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    32 Years Experience

  • Des Moines University

    Graduated in 1986

  • Broadlawns Medical Center

    Residency

  • Accepted Insurance

    Dr. Susan M Kennedy accepts the following insurance providers.

  • Aetna
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Illinois
    • BCBS IL PPO
  • Cigna
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry IA PPO
  • Humana
    • Humana ChoiceCare Network PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • Wellmark
    • Wellmark Alliance Select

Locations & Directions

Mercy West Grand Medical Clinic, 119 19th St Ste 106, West Des Moines, IA

Video

Take a minute to learn about Dr. Susan M Kennedy in this video.

  • Similiar Doctors

    Dr. Susan M Kennedy is similar to the following 3 Doctors near West Des Moines, IA.