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Dr. Susan M Nasser Is this you?

About Dr. Susan M Nasser

Dr. Susan M Nasser, DO is a Doctor primarily located in Lancaster, CA. She has 17 years of experience. Her specialties include Family Medicine. Dr. Nasser is affiliated with Antelope Valley Hospital. Dr. Nasser has received 3 awards. She speaks English.

Rating Overview

21 Ratings with 5 Comments

The overall average patient rating of Dr. Susan M Nasser is Great. Dr. Susan M Nasser has been rated by 21 patients. From those 21 patients 5 of those left a comment along with their rating. The overall rating for Dr. Susan M Nasser is 4.1 of 5.0 stars.

Mapbox Map of Dr. Susan M Nasser

Primary Address

Susan Marie Nasser Do

42135 10th St W Ste 201
Lancaster, CA 93534
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Specialties

Dr. Susan M Nasser has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Specialty Expertise

    Dr. Susan M Nasser has the following 7 expertise

  • Family Planning
  • Allergy
  • Immunization
  • Influenza
  • Contraception
  • Weight Loss
  • Check-up

Board Certifications

Dr. Susan M Nasser is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 21

Hard to get appointment

It literally takes months to get a basic appointment. No thanks. I liked her a lot. However, it was almost impossible to get in. I just had to transfer my records to another physician.

Wait time
30 minutes
Easy Appointment
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One Star

The reason for giving this one star review has NOTHING to do with Dr. Nasser. She is outstanding and I really am disappointed that I can no longer see her; however, because her office is associated with AVORS medical group, there is no way I can give more than one star. I followed Dr. Nasser from AV Pediatrics and was thrilled to have her as my daughter's doctor once she was born. She is caring and competent and I really trust her. However, all her billing is outsourced to AVORS Medical Group and they are honestly the most incompetent people I've ever dealt with. I took my daughter to her practice for 16 months and in those months, I only received a couple of bills, all which were paid at the time received. I was never asked for payment at the time off my appointment, even though their payment policy states such, and I was never questioned about my insurance being out of network or not covering visits. That is until 16 months after we started there when someone took over our account and alerted us that we had a balance of over $1300 due to insurance being improperly charged!!! No one ever said a word to us prior to that. My husband and I sat down for a meeting with the AVORS person in charge of our account and Dawn, the office manager at Family First. We were told that it had been their mistake, they had a bad employee at the time; however, we still owed them. Why is your bad employee my problem??? How can you let a patient rack up $1300 in charges before you say anything??? How can you look me in the eye and say I owe something I was never told about?? My husband had gone through the account summary and found many discrepancies in charges and at the time of our meeting, we were told they would look into the discrepancies and concessions would be made on our bill. Months later, a new person was in charge of my account, nothing had changed on the bills, and I was being harassed again to pay the amount AS WELL AS presented with a new bill for myself, even after I was told at my meeting that my account balance was zero. I've called and called with no response back. I've written letters explaining this situation in extreme detail and been ignored. In fact, I was simply sent to collections for nonpayment. I am not a person who skips out on my bills and now I am being treated as such. The lack of compassion, the lack of communication, the ignoring, the lying-- all of it infuriate me. Now I have to deal with creditors calling me for a bill that I should not be responsible for. It is not fair to punish the patient for a bad employee who didn't do her job but that is the case here. It saddens me that my family can't continue to see Dr. Nasser, but as long as she is associated with evil AVORS, it has to be that way.

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Five Stars

Very kind and caring doctor. Very knowledgable! Her partner Jeanette is awesome too, if you are a new mom looking for a great doctor for the whole family you have found it. I feel more like family than just a patient here.

Wait time
15.0 minutes
Full Review Rating Breakdown
been with susan since '06

she has always been wonderful, compassionate with excellent bedside manner. i was raised in a medical family, and i've been comfortable with her since my first visit, when she was at ric garrison's office, which is saying A LOT. she treats all of us and i couldn't ask for a better doctor.

Wait time
20.0 minutes
Easy Appointment
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Excellent Dr.
Easy Appointment
Promptness
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Accurate Diagnosis
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  • Awards

    3 Awards

  • Patients' Choice Award

    Patients' Choice Award (2008, 2009, 2010, 2011, 2012, 2013)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2013, 2014)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Patients' Choice 5th Anniversary Award

    Patients' Choice 5th Anniversary Award (2012, 2013)

    The Patients' Choice Award - 5 Year Honoree is a recognition granted only to those doctors whose ratings have reflected excellence in care for five years in a row. Only 1% of all doctors in the United States are bestowed this honor by their patients.

  • Hospital Affiliations

    Dr. Nasser is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    17 Years Experience

  • Western University Of Health Sciences

    Graduated in 2001

  • Medical College Of Ohio Hospital

    Residency

  • Accepted Insurance

    Dr. Susan M Nasser accepts the following insurance providers.

  • Aetna
    • Aetna HMO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Blue Cross California
    • BC CA California Care Small Group HMO
    • Blue Cross CA California Care Large Group HMO
    • Blue Cross CA Select HMO
    • Blue Cross CA Select Plus HMO
  • Blue Shield California
    • Blue Shield CA Access Plus HMO
    • Blue Shield CA Platinum Access+ HMO 25
  • Cigna
    • CIGNA HMO
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
    • CIGNA PPO
    • CIGNA Southern CA Value
  • Health Net
    • Health Net CA CommunityCare Network HMO
    • Health Net CA HMO Employer Group
    • Health Net CA HMO SmartCare
    • Health Net CA HMO Whole Care Network
    • Health Net CA Individual and Family PPO
    • Health Net CA PPO
    • Health Net EPO - PureCare One Small Business
    • Health Net PureCare HSP Individual and Family Plans
    • Health Net SmartCare Large Group
    • Health Net SmartCare Small Group
  • UHC West
    • UHC SignatureValue Flex1
    • UHC SignatureValue Flex2
    • UHC SignatureValue Flex3
    • UHC West SignatureValue Alliance
    • UHC West SignatureValue HMO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Options PPO

Locations & Directions

Susan Marie Nasser Do, 42135 10th St W Ste 201, Lancaster, CA
  • Similiar Doctors

    Dr. Susan M Nasser is similar to the following 3 Doctors near Lancaster, CA.