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Dr. Susan E Shawver-Matthews Is this you?

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6 Ratings • 3 Comments

3.1
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Quality Rating

Satisfied

Wait Time
13.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 6 of 6 Ratings

Five Stars

i think she's a wonderful pediatrician and I have and will continue to recommend her to friends or family. By far my favorite pediatrician in the practice.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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POOR!

I had Pneumonia and tonsillitis two times. Dr Matthews not only missed this but did not want me to get my tonsils out. I saw a specialist who said I needed them out right away. She also thought my tonsils were tiny. In reality they were set behind my tongue and were blocking my airway! she is an airhead and needs to be replaced immediately!

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Don't See Her!

shes always very late, and she doesn't want to hear about all your problems. if you come in with a complaint she tells you you're wrong. for ...

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Four Stars

One Star

Five Stars

Wait time
15.0 minutes
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