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Dr. Susie Chung Is this you?

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5 Ratings • 2 Comments

2.6
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Quality Rating

Neutral

Wait Time
28.7 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 5 of 5 Ratings

Terrible Receptionist

I'm sure the doctor is great but her receptionist is terrible. Receptionist gave me the "first" appointment of the day at the Centre St. location. I show up 10 minutes before my appointment and was told that it would be longer than a 30 minutes wait because were people in front of me. I asked if I could reschedule because I was on a tight schedule and she did not seem too sure about the 30 minutes. I asked again for the first appointment of the day and she gave me the same noon time. Now I'm concered that if I make that appointment would I have to wait at least 30 minutes when I show up to the "first" appiontment of the day. She rudely replied "you will alaway wait at the doctors office". My wife has been going to this doctor for about a year now and will no longer and I won't be going back for shore.

Easy Appointment
Promptness
Friendly Staff
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dont go!!!

i've been dealing with insurance for the past 3 months for my claims. it all went bad because her staff bills/codes the visits to her LAB all using wrong codes so then your insurance will bill you massive deductible amounts. useless!!!!! def not coming back to see her again!! her office staff are pretty bad at what they do because they didnt fix my problem. i'm getting the runaround calling all 3 places and they each tell me to call the other to fix the problems.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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