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Dr. Suzanne J Fiala Is this you?

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14 Ratings • 5 Comments

3.6
  • 7
  • 0
  • 3
  • 0
  • 4

Quality Rating

Satisfied

Wait Time
12.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 14 Ratings

Five Stars

I only had a couple appointments with her but she gave me confidence in the medical profession again. She listened to me, she believed me, she came up with a diagnosis that nobody else had seen that I had had for years and referred me to a specialist and I'm now being treated for that disorder that I have had since I was a kid. I'm very disappointed because she left the practice she was at in Port Orchard and I hope that I can find her and retain her as my physician again. She treated me with compassion and concern and as an individual and she is one of the best doctors I've had in my entire life.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Very compassionate caring Dr.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

My experience with Dr. Fiala can only be described as bizarre. I was new patient coming in for a physical after switching insurance. She was friendly at times, and condescending at others. It kind of felt like she was "playing" doctor.She mentioned being a doctor several times. She answered questions that I hadn't asked. Her movement went from over pronounced and loud, to overly intense eye contact -as if I were being interrogated, to completely aloof. I feel like it was a pointless visit.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Great doctor but difficult to keep up with changing hours and days of service. Phone system is diificult to navigate.Always get answering system and not a live person. Slow to return phone calls sometimes you need to call them back more than once to get a return phone call.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Dr Fiala knew very little about my diagnosis so I was forced to see specialists of whom she refused to consult with and to coordinate my care. This put my whole family at risk and we were not able to get treated properly for a disease that we have been dealing with for over a year that is potentially life threatening.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Four Stars

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
5.0 minutes
Full Review Rating Breakdown
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