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Dr. Suzanne Hentz Is this you?

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14 Ratings • 2 Comments

4.4
  • 10
  • 2
  • 1
  • 0
  • 1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
8.8 min

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Showing 12 of 14 Ratings

Patient

Posted on May 15th, 2015

ABSOLUTELY HORRIBLE EXPERIENCE BEING OVERCHARGED! After Dr. Hentz left the room after my annual exam, a nurse asked if I wanted to get blood work while I was there. I told her I didn’t think it was necessary and that I was fine. She then informed me it would be covered by insurance. I said in that case, I might as well. Afterwards, I checked out at the reception desk and paid my co-pay. A few weeks later, I had an invoice from Dr. Hent'z office stating I owe $207 for services not covered by my insurance. Sure enough, the blood work I didn't originally come in for was NOT covered by my insurance as I had been told by the nurse. Tried to work it out with the office and my insurance, but Dr. Hentz and her staff were very unwilling to help. I would NOT recommend this office to anyone.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on May 4th, 2012

BEST DOCTOR I HAVE EVER BEEN TO. FEEL VERY COMFORTABLE DISCUSSING ANYTHING. VERY WARM FEELING ENVIRONMENT

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

Posted on June 15th, 2017

Five Stars

Posted on June 15th, 2017

Five Stars

Posted on December 12th, 2016

Four Stars

Posted on December 12th, 2016

Five Stars

Posted on October 13th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on May 27th, 2015

Four Stars

Posted on May 17th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on April 23rd, 2015

Five Stars

Posted on April 6th, 2015

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr

Five Stars

Posted on March 21st, 2013

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Full Review Rating Breakdown
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