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Dr. Suzanne M Bennett Is this you?

About Dr. Suzanne M Bennett

Dr. Suzanne M Bennett, DO is a Doctor primarily located in Glendale, AZ. She has 22 years of experience. Her specialties include General Practice. She speaks English.

Rating Overview

39 Ratings with 19 Comments

The overall average patient rating of Dr. Suzanne M Bennett is Good. Dr. Suzanne M Bennett has been rated by 39 patients. From those 39 patients 19 of those left a comment along with their rating. The overall rating for Dr. Suzanne M Bennett is 2.9 of 5.0 stars.

Mapbox Map of Dr. Suzanne M Bennett

Primary Address

Bennett Family Practice

18275 N 59th Ave Ste 144
Glendale, AZ 85308
Get Directions

Specialties

Dr. Suzanne M Bennett has the following 1 specialty

  • General Practice

    A general practitioner is similar to a family practitioner in that they treat patients of all ages with a variety of health concerns. These doctors treat everyday ailments, some acute and chronic diseases, and also provid health checkups, physicals, inoculations and preventative care.
    General practitioners differ from family practitioners because they are not required to complete an additional residency in family medicine after completing their medical school residency. Like family practitioners, general practitioners will also provide referrals to patients who are in need of a specialist.

  • Specialty Expertise

    Dr. Suzanne M Bennett has the following 5 expertise

  • Heartburn
  • Check-up
  • Indigestion
  • Immunization
  • Vaccination

Dr. Suzanne M Bennett has 0 board certified specialties

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience

Reviews

Showing 5 of 39

Poor front office staff. Rude and hasty.
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Retired and disappointed

So very unhappy that they do not accept my insurance...w Medicare. They called the day before my appt. to let me know. Very disappointed ...Dr. Bennett was my Dr. in the past before I retired.....You would of thought they would call sooner...I was so looking forward to have Dr. Bennett again as my Dr. Office staff could of been more understanding and at least called sooner.. so, so unhappy about this. If I would of known sooner I might of worked something out....

Full Review Rating Breakdown
Five Stars

Dr Suzanne Bennett has been my doctor for over 10 years. I can't say enough about her. She is warm, caring, and spends a lot of time with me every visit. She does run behind but it's because she never rushes and goes above and beyond every visit. She gives very personalized care...a rare find these days!!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars

I have been so happy at this office for many years. Dr. Sue Bennett is a wonderful, caring doctor who listens and spends a lot of time with me in the room. My mother and my children see her and actually look forward to going into the doctors office which is rare. This type of office that is small and gives personalized care is getting harder and harder to find. It's a private practice and the care and customer service reflects that. I can't say enough good about this office and especially Dr. Sue Bennett.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Rudest Staff I've ever come across

My family and I used to go to this office during 2009 and early 2010. While we had good experiences with Dr. Bennett and other Doctors at this office, we had a horrible experience with her office staff. Specifically, whoever was doing the billing back then was the rudest person I have ever come across in a business setting. A bit of background: First, some of the billings were getting sent to my address instead of the insurance by mistake. The envelopes Bennett's office sent out were wacky and would sometimes show the "insureds" name and address so some were accidentally coming to me instead of the insurance company. (the statements appeared to not be made for their envelopes because they would slide and show the wrong person in the "deliver to" area.) I would open them and realize it was a bill intended for my health insurance company. I informed this woman who was in charge of the bookkeeping about this but it continued to happen. During this period of time sometimes we paid our copays in cash, sometimes by check. Everything was fine until one day we got a bill for $35.00 for a copay that I was had thought we paid in cash. I asked her to research the bill because I did not believe we owed it. I told her I would look for my receipts to see if I could find the one from that day. I had a lot going on and was too overwhelmed to go through boxes of papers, so I did drop the ball on my end. However to this day I was sure it was their mistake because their office collects co-pays before you go in to see the doctor, so why would this have even happened that they did not get their copay? About a month later we were informed that because we did not pay $35.00 they were reporting us to a credit agency! I was shocked and upset. I called and asked if this was a mistake and the lady was so rude, I can not ever explain how rude she was! She treated me like I was a deadbeat, even though they had made at least a couple grand from our visits. I understood the issue of the $35.00 co pay needed to be resolved but they were going to ruin a client relationship over $35.00? (3 clients since my entire family had Dr. Bennett as our PCP). I asked the rude staff lady if I could speak to Dr. Bennett. She said NO. This rude bookkeeping lady appeared to be a hard core collection agent on a power trip. Over $35.00. We got a copy of our medical records and went somewhere else, but was never permitted to speak with Dr. Bennett about why we were leaving. I guess that is what bothered me most. I actually wrote a letter to Dr. Bennett I was so upset, but never mailed it. I was certain that it would be intercepted by this bizarre rude woman who was bent on me not speaking to Dr. Bennett. She knew I would tell her about how she had treated me. I still have that letter and one of the billings from their office meant for my insurance company. I've seen many negative reviews on here for Dr. Bennett that surprised me because I remember her as being nice and thorough, but perhaps she has become burned out or grouchy because she works with this rude woman? I would not recommend this Doctor's office because of their bookkeeping staff. Which is sad because Dr Bennett is a good doctor.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Education

    22 Years Experience

  • University Of Iowa Roy J And Lucille A Carver College Of Medicine

    Graduated in 1996

  • Phoenix Baptist Hospital

    Residency

  • Accepted Insurance

    Dr. Suzanne M Bennett accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Managed Choice POS Open Access
    • Aetna Savings Plus of AZ
    • Aetna Signature Administrators PPO
  • BCBS AZ
    • BCBS AZ Alliance Network
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Cigna
    • CIGNA HMO
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Health Net
    • Health Net AZ PPO HSA
  • Humana
    • Humana Choice POS
    • Humana National POS
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Options PPO

Locations & Directions

Bennett Family Practice, 18275 N 59th Ave Ste 144, Glendale, AZ
  • Similiar Doctors

    Dr. Suzanne M Bennett is similar to the following 3 Doctors near Glendale, AZ.