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Dr. Tamela Booker Is this you?

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15 Ratings • 2 Comments

3.9
  • 9
  • 1
  • 1
  • 2
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 15 Ratings

Horrible experience with incompetent billing staff

Posted on November 28th, 2013

This is the worst experience I have ever had with anyone in the medical profession. The office filed claims against my old insurance even after I kept explaining I had provided them with proof of new coverage. The claim got denied, of course, which they could not understand why although I explained numerous times to file under the correct insurance. They never listened and turned me over to collections. Dr. Booker also sent registered letter telling me she would not treat me any more because I didn't pay my bills. My husband had to drive down to the post office to receive this nasty letter that I didn't even deserve! I finally screamed at the accounting and collections people enough they resubmitted the claim and got paid! Now, because of this I am still dealing with collections from the radiologist due to Dr. Booker's incompetent staff. Have I gotten an apology for their mistake and harassment? No way because they know they did me wrong but aren't professional enough to apologize. Do not go to Harpeth or Dr. Booker!

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Five Stars

Posted on August 5th, 2009

Outstanding provider.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on August 5th, 2017

Wait time
15 minutes
Easy Appointment
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Friendly Staff
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Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on February 23rd, 2017

Five Stars

Posted on November 7th, 2016

Five Stars

Posted on October 7th, 2016

Five Stars

Posted on April 1st, 2016

Four Stars

Posted on April 29th, 2015

Easy Appointment
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Appropriate Follow-up
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Two Stars

Posted on January 24th, 2015

Wait time
20 minutes
Easy Appointment
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Friendly Staff
Accurate Diagnosis
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Five Stars

Posted on December 15th, 2014

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on December 3rd, 2014

Five Stars

Posted on October 8th, 2014

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