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Self-verified patient of Dr. Tej K Kokroo - Posted on February 23rd, 2015
Neglectful Lack of Follow-Up
A review by a patient that verified they have visited Dr. Tej K Kokroo - Posted on February 14th, 2014
Perhaps it is only in the case of senior citizens, but Dr. Kokroo's office has displayed a consistent lack of follow-up and communication after important tests. After one test, we called once weekly for results that were supposed to be given to us the following business day; after a MONTH of phone calls, we were abruptly given the instructions to pick up a prescription -- without explanation or receipt of the test results OR a conversation with the doctor. When I asked why I had not been called with the results and prescription, I was told, "It was in my pile of things to do." A different test similarly went three weeks without contact from the office, also requiring me to contact them twice in order to obtain a referral to a specialist. I wonder if the office would have contacted me with the results, prescription, or referral had we not contacted the office repeatedly. We will be looking for a different doctor, where senior citizens' health is valued and attended to promptly.
Excellent, caring people
Self-verified patient of Dr. Tej K Kokroo - Posted on January 17th, 2012
I have always found Dr. Kokroo to be an excellent, caring GP who does a particularly good job of coordinating referrals and speeding them up.
A review by a patient that verified they have visited Dr. Tej K Kokroo - Posted on September 16th, 2014
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