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Dr. Tej K Kokroo Is this you?

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7 Ratings • 3 Comments

2.8
  • 2
  • 0
  • 2
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  • 3

Quality Rating

Neutral

Wait Time
36 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 7 of 7 Ratings

Three Stars

I like Tej Kokroo a lot....I think he's a good doctor...

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Neglectful Lack of Follow-Up

Perhaps it is only in the case of senior citizens, but Dr. Kokroo's office has displayed a consistent lack of follow-up and communication after important tests. After one test, we called once weekly for results that were supposed to be given to us the following business day; after a MONTH of phone calls, we were abruptly given the instructions to pick up a prescription -- without explanation or receipt of the test results OR a conversation with the doctor. When I asked why I had not been called with the results and prescription, I was told, "It was in my pile of things to do." A different test similarly went three weeks without contact from the office, also requiring me to contact them twice in order to obtain a referral to a specialist. I wonder if the office would have contacted me with the results, prescription, or referral had we not contacted the office repeatedly. We will be looking for a different doctor, where senior citizens' health is valued and attended to promptly.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Excellent, caring people

I have always found Dr. Kokroo to be an excellent, caring GP who does a particularly good job of coordinating referrals and speeding them up.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Five Stars

Wait time
45.0 minutes
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One Star

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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