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Dr. Tessy C Jenkins Is this you?

About Dr. Tessy C Jenkins

Dr. Tessy C Jenkins, MD is a Doctor primarily located in Southfield, MI. Her specialties include Neurology and Psychiatry. Dr. Jenkins has received 1 award. She speaks English.

Rating Overview

26 Ratings with 7 Comments

The overall average patient rating of Dr. Tessy C Jenkins is Great. Dr. Tessy C Jenkins has been rated by 26 patients. From those 26 patients 7 of those left a comment along with their rating. The overall rating for Dr. Tessy C Jenkins is 3.7 of 5.0 stars.

Mapbox Map of Dr. Tessy C Jenkins

Primary Address

Nw Neurology Clinic

27200 Lahser Rd Ste 100
Southfield, MI 48034
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Specialties

Dr. Tessy C Jenkins has the following 2 specialties

  • Neurology

    A neurologist is a physician who diagnoses and treats disorders of the nervous system which is comprised of the brain, spinal cord and nerves. These doctors do not perform surgery, but refer patients to neurological surgeons when they determine that surgical intervention is necessary.
    Some of the conditions that neurologists diagnose and treat are epilepsy, aneurysms, hydrocephalus, Parkinson's disease, multiple sclerosis, stroke, spinal disc herniation, and spinal disease.
    In addition to using diagnostic tests like MRI, CT scans, EEG and EMG, neurologists also employ neurological testing to gauge muscle strength and movement, balance, reflexes, sensation, memory, speech, and other cognitive abilities.

  • Psychiatry

    A psychiatrist is a doctor with specific training in the diagnosis and treatment of mental illness.
    He or she can not only provide the counseling necessary to both diagnose and treat a patient, but can also prescribe medication when needed. In some cases, a psychiatrist will only provide the medication and the counseling will be provided by another healthcare specialist, like a certified counselor or psychologist.
    Like other doctors, psychiatrists employ diagnostic tools like CT scans and MRI in order to observe the structure and function of a patient's brain.
    Once a diagnosis is made, these specialists may use behavior or cognitive therapy in order to address the patient's condition, or a multitude of other types of therapy, in conjunction with or in place of medication.

  • Expertise

    20 Expertise

  • Nerve Conduction Studies
  • Guillain-Barre Syndrome
  • Electromyography
  • Stroke
  • Migraine Disorder
  • Movement Disorders
  • Spinal Cord Injuries
  • Bell's Palsy
  • Multiple Sclerosis (MS)
  • Seizure Disorders
  • Epilepsy
  • Migraine Disorders
  • Headache
  • Alzheimer's Disease
  • Myasthenia Gravis
  • Sleep Disorders
  • Hydrocephalus
  • Closed Head Injuries
  • Head Trauma (Craniocerebral Trauma)
  • Carpal Tunnel Syndrome

Board Certifications

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 26

AWFUL AND UNPROFESSIONAL

I have never in my life experienced such a unorganized and uncaring practice in my LIFE! I had bloodwork done and a MRI of my brain and Orbits. I called to get results because I didn't hear anything from her or her nurse. I call and no one ever answers the phone. The receptionist told be that is hippa law that they cannot give me results over the phone?! What? How is that possible and I'm the patient. To many calls to this office and disregarded messages to the Dr. And it has been 1 full month I haven't heard from her and she will not call me back! I had to have my rheumatologist request my records because otherwise I would have to pay a $25 Fee to get them and check this... they only do med recs on Friday's only. I will never ever

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Patient and RN

Dr Jenkins truly cares about her patients. While her appointments may run behind, once she is with you, Dr Jenkins gives you her undivided attention during your visit. Dr Jenkins does not rush you, she LISTENS to you. Not only is she my dr, she is now my husband's dr after he developed RSD, he loves her. For me Dr Jenkins is most definitely worth the wait and my 40 minute drive time.

Wait time
45 minutes
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Awful!!!!

This by far is the worst office to visit. You sit and wait for hours (min. wait time with appointment is 1 1/2 hrs). The front desk staff is EXTREMELY rude. The only good thing about this facility is Dr. Jenkins herself. With that being said, you will only see her for a maximum of 5 mins after you spend 2-3 hrs waiting. I hate to give such an awful review but I cringe everytime I have an appointment at this office. Her staff needs serious customer service training.

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Five Stars

Her staff is exceptionally rude and very unprofessional. She has more employees now than she did when I first begin going to her and no one ever answers the phone. It immediately goes to voice mail and they never returns calls, I had tocall over and over at least 15-18 times within one day to get someone to answer the phone. When i reached someone I explained that I was having a severe migraine and asked for my perscriptionto be refilled. I was told it would take 24hrs. the presciption was not filled until 5 days later. I was fussed at and chewed out by the staff for repeatedly calling, I then asked for an emergency appointment to come in to see Dr. Jenkins, I was told that there was nothing available for 6wks. I am now searching for a new neurologist. I am so certain that she is clueless of this behavior from her staff, she is a wonderful diagnostician and very patient and explains everthing to you as the patient...I am truly in tears I hate to lose her but her staff could run anyonw away:-(

Wait time
50.0 minutes
Full Review Rating Breakdown
office staff

The rude and unprofessional behavior of the office staff is truly unbelievable. They make it impossible to even reach the doctor. They make having MS even more stressful. THEY ARE RUDE.

Wait time
45.0 minutes
Easy Appointment
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  • Awards

    1 Award

  • Patients' Choice Award (2015)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Education

  • Henry Ford Health System

    Residency

  • Accepted Insurance

    Dr. Tessy C Jenkins accepts the following insurance providers.

  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Illinois
    • BCBS IL PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • HAP
    • HAP Preferred PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
  • Multiplan
    • Multiplan PPO
  • PriorityHealth
    • PriorityHealth HMO
    • PriorityHealth Priority PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • View by Location

Locations & Directions

Nw Neurology Clinic, 27200 Lahser Rd Ste 100, Southfield, MI
  • Nearby Doctors

    Dr. Tessy C Jenkins is similar to the following 3 Doctors near Southfield, MI.