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Dr. The-Ngoc Nguyen Is this you?

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11 Ratings • 2 Comments

4.2
  • 8
  • 1
  • 0
  • 0
  • 2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
11 min

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Showing 11 of 11 Ratings

Five Stars

Posted on September 23rd, 2015

Dr Tom is a gem. So glad we found him when we moved to spring.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Very DISPLEASED

Posted on June 6th, 2013

The Dr’s are wonderful! The receptions are awful!!!! I set an appointment at 9, then when I arrived they one of them told me I never set the appointment. While the other one was telling me that they called me and left a voice mail to reschedule, while the other lady kept telling me that I never set the appointment. They also tried to blame it on a part-time receptionist that she was probably the one that scheduled it wrong. I NEVER received an email or phone call from them. I dove an hour and had to get off from work to be told he would not be in until later, then maybe they could get me in if someone cancelled their appointment. The uneducated receptionists need to be removed!!!!! They should hire well educated English speaking people.

Wait time
5 minutes
Easy Appointment
Friendly Staff
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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Four Stars

Posted on February 28th, 2017

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on December 7th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on August 4th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Posted on March 22nd, 2015

Five Stars

Posted on October 22nd, 2014

Five Stars

Posted on July 18th, 2014

Five Stars

Posted on November 14th, 2012

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on June 29th, 2012

Wait time
10.0 minutes
Full Review Rating Breakdown

Five Stars

Posted on March 2nd, 2010

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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