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Dr. Theresa B Shupe Is this you?

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24 Ratings • 8 Comments

4.5
  • 20
  • 1
  • 0
  • 1
  • 2

Quality Rating

Highly Satisfied

Wait Time
10 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 24 Ratings

One Star

Repeating another review: Not very resourcefull. Does not give much knowledgeable information to patients. Seems to pay more attention to her notebook rather then to the patient. Does not transmit confidence to patients.

Doctor's Response

Sorry for your experience. Your feedback is extremely valuable - it helps the practice and our medical group improve the patient experience and communication. Please contact our Performance Support Manager at 888-774-8428, if you would like to discuss your concerns further. ~Privia Medical Group on behalf of Lifetime Family Medicine

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One of a Kind!

I have never wrote one review on anyone. Dr. Shupe was the family doctor of my sister and her family. When I arrived in Virginia from California she was not taking patients but because of my sister I got an appointment and it has been an experience like no other. I can easily make appointments and use their portal to ask questions to the doctor.....not someone who is just monitoring the website. She responds promptly and I have never been so happy. My Father came to visit from Arkansas and needed to have his staples removed from his recent surgery. I called to ask if it would be possible for him to visit. Now I can say that she knows my whole family. She is a blessing. A true family Doctor.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Outstanding Family Practice Doctor

Uses technology to expedite customer service and communicate; always follows up; tracks my care over time - best I've ever seen.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Caring Family Physician

Truly listens to the patient and has excellent follow through of the care of the patient.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

She's the best!

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Excellent care, listened to my concerns, very compassionate and caring. Spend time with me. Staff was professional and friendly,

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Not very resourcefull. Does not give much knowledgeable information to patients. Seems to pay more attention to her notebook rather then to the patient. Does not transmit confidence to patients.

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Five Stars

She has been our family doctor for over 10 years, she delivered my daughter, and has cared for her ever since. She has the best bed side manner. and is always there for our questions.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

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