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6 Ratings • 1 Comment

4.1
  • 4
  • 0
  • 1
  • 0
  • 1

Quality Rating

Highly Satisfied

Wait Time
41.7 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 6 of 6 Ratings

Five Stars

Dr. Sapp is a wonderful and kind practitioner and our family misses his care greatly. Difficulties with his own health have necessitated long absences with no immediate coverage from another practitioner. This leaves patients without coverage at all. He has changed most of his experienced office staff save one overworked understanding RN who seems to be covering for everyone. The insurance coordinator seems incapable or unwilling to obtain referrals in a timely manner (>6weeks) and "forgets" to call for approval. The phlebotomist is inexperienced leading to multiple venipuctures and sometimes does not obtain all the correct vials needed for tests ordered.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Four Stars

Five Stars

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

One Star

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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