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Dr. Thomas Frazer Is this you?

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8 Ratings • 3 Comments

3.4
  • 4
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Quality Rating

Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
25 min

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Showing 8 of 8 Ratings

very caring

Posted on December 10th, 2015

The most wonderful docttor

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Staff is amazing

Posted on October 1st, 2014

The staff at the office are very helpful & friendly. I am surprised about the negative review but assume that person was having the difficulty communicating with the staff. I have been a patient there for many years. It is a pleasure to interact with the staff & the doctor. I would venture to say...one of the best group of doctors & staff at Multicare.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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BAD CUSTOMER SERVICE

Posted on August 15th, 2014

I just called this office today and the lady (who I find out later is named "marshawn") was not interested in answering my question, which was simply, how do I find another dr in their practice who is available sooner. She didn't Understand the question I believe so she hung up on me and kept putting me on hold every time I called back. Which was roughly 10 times!! Then when I blocked my number she answered and I then got her name so I was able to inform everyone how Unsatisfactory this experience has been

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Appropriate Follow-up
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Three Stars

Posted on November 4th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on December 5th, 2014

Two Stars

Posted on August 26th, 2014

One Star

Posted on July 5th, 2014

Five Stars

Posted on June 27th, 2014

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