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Dr. Thomas O Giancarlo Is this you?

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49 Ratings • 17 Comments

2.5
  • 13
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  • 5
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Quality Rating

Neutral

Easy Appointments
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Wait Time
42.6 min

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Showing 12 of 49 Ratings

love doctor, hate office

Dr. Giancarlo is knowledgeable and helpful, but office too big I am a number. Only see doctor first appt and then NPs and PAs after that. Long wait time, and impossible to get things accomplished over the phone. They require appointments to get bloodwork results, and appointments anytime a medication is given. Office seems more money driven instead of helping customers. Love the doctor, hate the office and it's procedures. I will be going elsewhere.

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If you have Medicare or Medicaid stay away

This office has never treated me as a human being besides Dr Nabity only have seen GianCarlo 3 times out of 7 years at office you wait forever in waiting room and sometimes forever in exam room I see PA all the time I get treated like a number due to having Medicare and Medicaid I have Multiple Sclerosis Fibro myalgia and severe back issues and I do not feel like they've done really anything to help me I still truly don't completely understand what Multiple Sclerosis is and no one can help me figure out what pain is from my MS or from my Fibro myalgia I wouldn't recommend this office to anyone who has same insurance if you have private insurance they treat you different I was told my prior authorization was being done 5 months ago due to roid rage and truly they only submitted it a month and a half ago been having a major MS flare up for over 7 months now and finally now I'm getting the injections I needed back then

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Two Stars

Awful He is awful. He will be sarcastic and condescending. Will not tske your illness or pain seriously or try to get to the source of thr problem. Don't waste your time

Wait time
40 minutes
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Two Stars

Office staff unorganized, physician is unresponsive to patient needs . Misdiagnosis. Long wait times

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One Star

Horrible doctor! Waited forever in office then seen by someone that did a 45 minute detailed review that Giancarlo never even looked at and did not have the slightest clue as to why I was there even though everything was in chart. He relies on his PA to give him this detail but doesn't listen to anything. He also lies about returning phone calls and the office staff is so rude it is ridiculous! He promised to follow up with a phone call the next day and never called! Instead, I called his office four times! The day after that, I called two more times and was told that he was at lunch and that they were NOT going to disturb his lunch! Oh, also do not try to get records. You are told that the wait is seven to ten days even though we all know it only takes a second to print a specific test result up. St. Johns needs to also get involved with this stuff because they should take his hospital rights away. He is more dangerous than any good because he is not practicing medicine but rather running a multimillion dollar business by taking advantage of the general public that falls victim to him if they end up at the hospital. This man is dangerous and does not care one bit about his patients or the priceless time that is lost after a serious illness to get better. He does not remember why you are there, what is affected on your body or even what illness you have that brought you to him. You have to push for tests, results, and anything else to try to get better. Stay clear - this man does not care!!!!! Only cares about $$$$ - not you! If I could have given him a half star or less on this chart, I would have gladly done it.

Wait time
56 minutes
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Very disappointed

I went to the Clinton Twp. office with a family member. We waited over 2 hours to be put into a room and then approx. another 30 mins waiting for Doctor Giancarlo. He didn't know family members name, didn't know meds they were on or if they had been changed. Left room and I asked nurse or assistant (have no idea who because never was introduced) why did they not know some of these things they were asking me. Said they didn't read chart before coming in!! Nice way to run a practice! Also questions about hospital contacting him with info. which he never returned phone call. Wish I could give 1/2 a star.

Wait time
56 minutes
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Awful Doctor, awful staff, awful patient care...

Please don't get sucked into this screwy practice. Too many mistakes, from diagnosis to writing narotic RX wrong. Not to mention waiting over an hour to get seen by a PA, too many times to count. Ridiculous!

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56 minutes
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arrogant, condescending, pompous & only concerned w/ $$

Came to tell me I didn't have MS without reviewing my chart, MRIs, past optic neuritis, among many other things. I had to question every statement with dates & diagnosis which flustered him to ask his PA why wasn't he informed of the results & dates that I had? He merely planned to try & one up a former colleague by "undoing" his diagnosis. It was later proven I do have MS & always did. He cares more about his ego than his patients. Stay away!

Wait time
56 minutes
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So bad it's comical!

Everything in all posts above are completely true! Always wait and wait and wait some more, only to see a young assistant. Staff is totally rude and you can tell everyone who works there is Miserable!!! I was at the 8 mile office, and it is a total dump. The place is a gong show and I Would Not send my worst enemy here. YOU HAVE BEEN WARNED!

Wait time
60.0 minutes
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One Star

Last time I had an appointment, I had to wait 3 hours to see my doctor. Usually he just tries to get patients to see his Physician's Assistants, which is not acceptable after a 3 hour wait. Ic oould hear him talking on the phone the entire time I waited for him, and he was speaking to a building contractor or something like that. He doesn't care

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60.0 minutes
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Find another Neuro. This one is terrible!

I saw this doctor in the hospital after being admitted. He diagnosed me, created a treatment plan, walked out of the room and walked back in and stated he hadn't known the results from my MRI and that "changed things". I was appalled he had diagnosed me and planned to treat me without knowing the whole story. He was dismissive of my family history which would go against his diagnosis. He assured me he'd look into things and be back to talk to me. He never came back. I received a phone call from him that was 10 seconds in length stating he decided to keep his original diagnosis and he never even addressed the abnormality found on my MRI. I will be finding a new neurologist to follow up with.

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never see the doctor

I've had several appointments made to see Dr. Giancarlo but every time I see one of his "assistants". They say he's not at the office. The one time I did see him (about 5 years ago)he had his back to me the entire time and said the I didn't need to see him for my migraines. His nurse told me to see the pain specialists for future medications etc.....Not a good experience.

Wait time
50.0 minutes
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