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Dr. Thomas M Hillis Jr Is this you?

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2 Ratings • 2 Comments

3.0
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Quality Rating

Satisfied

Wait Time
35 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 2 of 2 Ratings

Beware

The clerical staff, technicians and nurses were very friendly and competent in administering a precautionary IV and CT for my first surprise attack of Vertigo when I was admitted to the Rogers NW Arkansas Mercy and charged $3143 for their services and overhead. Dr Hillis came in to discharge me and billed me $716.00 for a non-contact two minute definition of Vertigo. The Mercy billing office cannot accept appeals since this rogue bills separately. I will be researching agencies he can be reported to for future patients.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Exceptional Character

After six years in the nursing field I have concluded that there is a special relationship between the level of care and the level of caring. Sadly I have often found myself shielding patients from dangerous mismanagement but over worked physicians determined to stretch their work day to exhaustion. I was apprehensive of the prospect of seeking out a family doctor upon returning to civilian life. I still feel both a little lucky and quite blessed to have stumbled on Dr Hillis. He has since moved on to Ft Smith and the community is lucky to have him.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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