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Dr. Thomas K Chan Is this you?

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15 Ratings • 7 Comments

2.8
  • 5
  • 1
  • 1
  • 2
  • 6

Quality Rating

Neutral

Wait Time
48.2 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 15 Ratings

patient

dirty, nasty staffs, never go that place.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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Terrible Doctor

Office staff and doctor are very rude. They don't care about patients other than to make money from insurance by ordering excessive tests that are not needed. Don't know where the doctor and staff get their education but they need to get some lessons about bedside manner and humanity. My father who is set in his ways continues to go to him even thought he knows the doctor is terrible. Also the office staff will not let you leave without making another appt in 3 months or less even though there is nothing wrong with my father. I would give them "no star" if I can.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Absolutely pathetic doctor

My wait for Dr. Thomas Chan was 6 hours long, even though I was sent to an outside facility for an xray and that took about 1 hour. The office staff are rude, but the doctor is worse. He has no patience for you, doesn't answer your questions, mumbles to himself, and walks out without finishing what he's saying. One of the worse doctors I have ever encountered in my life. Avoid him at all costs.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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absolutely pathetic doctor

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

no patience for patients

I had a question regarding the side effects of her medication. He replied it shouldn't affect someone like that and he literally walked out without finishing his answer.

Wait time
60.0 minutes
Easy Appointment
Appropriate Follow-up
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Impossible to deal with

Staff is rude over the phone and in person. This doctor and his staff lack professionalism and courtesy. Doctor takes on so many patients that they are unable to give quality care to individual clients. Doctor does not lack ability but does lack any sign of interest in the well being of the patients that see him. Office staff has literally replied to a medication correspondence request by saying the doctor does not care.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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poor office management

hostile to patient

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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