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Dr. Thomas Matthews Is this you?

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7 Ratings • 1 Comment

4.1
  • 5
  • 0
  • 1
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  • 1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 7 of 7 Ratings

Bad Experience!

Posted on October 22nd, 2014

Dr. Matthews knows very little! He wasn't very helpful at all. I was trying to get knowledge about a test that he would have to order for me and he didn't know the code, couldn't find it on his "code list," and had to to call Primary Children's which explained to him that he is supposed to have that information. I am extremely disappointed. I have never written a bad review, but I suggest finding a doctor that is willing to go the extra mile and know how to help his patients. I wasted time and money trying to call around because no one at the office knew anything about it. I finally called my old physician's office who immediately knew that they had the code. Even though we have moved and it is a further drive, I am going to him from now on. I will never go to this doctor again. No one knew anything! I am beyond frustrated and disappointed.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on May 9th, 2016

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Three Stars

Posted on October 5th, 2015

Five Stars

Posted on April 29th, 2015

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Five Stars

Posted on January 23rd, 2015

Five Stars

Posted on June 13th, 2014

Five Stars

Posted on November 17th, 2012

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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