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Dr. Thomas Swain Is this you?

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5 Ratings • 3 Comments

3.1
  • 2
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
43.7 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 5 of 5 Ratings

Poor physician

Posted on March 19th, 2016

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on January 30th, 2014

I have been seeing Dr Swain for about 18 months and am very satisfied with his expertise personal presentation, BUT very disappointed in all the other values. Six months ago I waited two (2) hours in the examining room with no explanation or apology. Three months ago I waited three (3) hours with the staff assuring me every time I asked that I was the "next" patient. Two days ago I waited two and one half hours and walked out. I never was spoken to on my way out and have not been contacted since. Needlesstosay, I'm looking for a new cardiologist. By the way, his staff leaves very much to be desired.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Love Swain

Posted on July 16th, 2011

I have been going to Dr. Swain now for 7 years and am very happy with him. I only have one bad thing to say and that is the amount of time I have to wait to see him and then he is in the room for 5 minutes. At times, trying to get an appointment with his receptionist can be a horror. She rules the desk with an "iron fist."

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

Posted on May 8th, 2016

Five Stars

Posted on May 15th, 2014

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