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Dr. Thomas R Walters Is this you?

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12 Ratings • 3 Comments

3.7
  • 7
  • 1
  • 0
  • 1
  • 3

Quality Rating

Satisfied

Wait Time
31.7 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 12 Ratings

Go elsewhere

Not a good experience, and not a very good job.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Patient

Everything about my visit to the south Mopac office was disappointing. Since I have glaucoma, I went to Dr. Walters for an exam primarily for a new eyeglass prescription. Apparently, this was too simple for him and his tech did the entire visit, including writing the prescription. Dr.Walters stepped in the exam room for literally 5 seconds, signed the prescription, and left. I was amazed at his total lack of concern and the fact that he did not even examine my eyes! On the way out, I noticed what seemed like at least 10 exam rooms and decided I could not recommend Dr. Walter's services to anyone.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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great doctor, but office is a pain

Dr. Walters is one of the best in his field; Austin is lucky to have him. That said, be prepared for fairly terrible office experiences (except the Balcones office). Office staff are like Registry staff: talking on the phone, ignoring patients, making you feel like you're a burden on their time. Dr. W isn't a super friendly sort, but don't take it personally...he really cares about his patients and will spend whatever time you need to explain, test, treat, etc.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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