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Dr. Thomasina Anderson-Sharpe Is this you?

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5 Ratings • 2 Comments

2.8
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  • 1
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Quality Rating

Neutral

Wait Time
42.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 5 of 5 Ratings

Grateful

It is fortunate we have IH Urgent Care in Bay Minette. Dr. Sharpe and her staff are efficient and thorough. Grateful for her care!

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Worst Experience Ever!

After waiting in the lobby for almost hour, I was taken to an exam room and waited nearly 45 minutes. The exam room door was closed, but I could hear her ranting about being "the only one here" and having "too many people to see." She spent less than ten minutes with me, left the room, and told the assistant to do some tests. She did not discuss the tests with me and some of them were completely unrelated to symptoms I was having. I was unaware of the tests that were performed until I received the billing statement listing the "description of services" and charges for each test. If I had been informed that some of the tests would be performed, I would not have given my consent. My insurance provider and I was billed for tests that were unnecessary. I question if some of tests were actually performed.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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