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12 Ratings • 2 Comments

4.2
  • 8
  • 2
  • 0
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  • 2

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
27.5 min

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Showing 12 of 12 Ratings

Five Stars

As a first time patient, I felt very relaxed due to his professional tone, demeanor, and genuine interest in my condition. Even though he felt his expertise was not required at this time, he suggested the next step that should be taken, with a follow up visit scheduled.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
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Finally someone who got it!

I have been suffering from chronic back pain for over fifteen years. I was referred by a friend to see Dr. Gates in Bay City. I admit I was skeptical because I have seen so many physicians over the years. Wow! Not only was the office staff great, my overall experience has changed my life. Dr. Gates explained things to me in a no nonsense common sense way. For the first time in fifteen years I feel like I have control over my pain. The options presented to me where some I had not heard before. I am now exercising regularly and feel fantastic! Thank you, Dr. Gates and you wonderful staff.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Four Stars

Five Stars

Four Stars

One Star

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Five Stars

Five Stars

Five Stars

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