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Dr. Todd M Garrett Is this you?

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5 Ratings • 1 Comment

3.8
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Quality Rating

Satisfied

Wait Time
10 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Disappointed

Went in to see Dr. Garrett for my yearly exam. When scheduling my appointment, his front office person set me up with a "Medicare Wellness Exam" stating that it is great because Medicare pays 100% and "we don't even have to bill your secondary". What she neglected to tell me was if I had any other questions and/or concerns, I would be responsible for the office visit. At the end of my "questionnaire " exam, I asked Dr. Garrett if he would authorize physical therapy for a lower back problem. He said yes and also gave me a prescription. He never examined my back....I was amazed when I received a bill for $115.00 for his services. I believe his office staff should explain to patients that a "Medicare Wellness" visit is nothing more than a series of questions, your blood pressure taken and the physician listening to your heart.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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