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3 Ratings • 1 Comment

3.7
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Quality Rating

Satisfied

Accurate Diagnosis
Wait Time
5 min
Promptness
Friendly Staff
Bedside Manner
Easy Appointments
Spends Time With Me
Appropriate Followup

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Never had such a bad service in my entire life

I am very happy for the only 2 people who gave 5 stars without any proper reviews but in my case, meeting with Dr Hanna has been a complete waste of time and money. Furthermore, it delayed the entire process of my surgery and the entire mess had me to start the whole thing from scratch. At first, I was impressed by Dr Hanna's competencies and knowledge. But I struggled with his administration team and got upset with the lack of follow up. I then wanted to withdraw my case until I realized that I will have to pay again for another consultation. Dr Hanna called me to basically tell me he was withdrawing from my network and I surely didn't want to pay out of pocket. He defended his team and basically told me to go elsewhere. I said that I was impressed by the lack of caring and he laughed and said good luck. I'm still very upset and I'm wondering what I should do with this. I never saw anything like this before. Think twice before heading to his office.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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