I've seen this doctor several times since my first appointment in Feb so this review comes after several interactions with the doctor and her staff. My main frustration has been the poor communication and overall lack of empathy. I'm in the process of going through my first really big health scare and after multiple visits with the doctor, it was discovered I would need to have surgery. During my visits, I've had ultrasounds, given cultures and was even told to get additional ultrasounds & an MRI from other doctors. After every test, I had to call the office to get the results. and I'm starting to doubt they would have ever called me if I didn't initiate the communication. More recently, the doctor told me to get a Pelvic MRI to get better imagining. I sent the results to her 3 weeks ago and I have yet to hear anything from her or her office about what was discovered. Meanwhile, I'm experiencing some of the worse symptoms of my life. Frustrated with the service, I decided to see another doctor, and of course, I needed my medical records. It's been 3 weeks since my request and it still hasn't happened. I've talked to the office several times and was assured several times that my records were sent. After 2 weeks of this run-around, they finally confessed to having a broken fax/scanner. I understand that these things happen and I have been so patient, I have even rescheduled 2x with my new doctor as I wait for my medical records to be sent. But after today's call, I've reached my limit. They had a new scanner installed yesterday and told me my records would be sent right away - of course, this didn't happen. So I call today, and it's like they are receiving my request for the first time again. There is no record of my request, I had to give them the new fax number for the 5th time at least. I rarely leave reviews, but I feel like it's my only recourse. I think the doctor is great but her office is clearly overwhelmed and I can't help but feel that if I weren't a black woman I would have been treated differently.

Summary: she's horrible and negligent and almost cost me long term illness. I had an appointment and she didn't get back to me on any of my results. I kept waiting and nothing. I called 2 weeks after and they said she'd call me back at 3pm and that they couldn't give me my results. She never called so I called back a couple hours later and they said they booked her to call me at 7pm and I begged for my results, the receptionist said everything was exactly average and fine. No call again at 7pm so I called one more time and she answered very angry and irritated and tried to rush me off the phone before realizing I have a serious issue. She said my results were NOT fine which I would never know if I had believed the receptionist and said to email her right now so she could follow up in the morning. I did and got no response in the morning. I gave it a week before emailing and following up. Still nothing so I waited another week and emailed again. Still nothing. She's a horrible negligent doctor who really doesn't care about patients . I had to go to another gyno who was a real doctor and turns out I had a serious condition that needed to be treated ASAP and would have been seriously damaging if I had waited any longer. Don't risky your health and life on this doctor, she truly does not care.

Do not go here. Dr. Tristan Bickman has no respect for her patients. I've seen her twice and both times had a bad experience. The first time she made me wait 1 hour for my appointment, and then saw me for 10 minutes and that was it. The second time I went to her office, I was informed that she was also running at least 1 hour behind, so I told them I couldn't stay and left--a woman, one of her patients, followed me outside and vented to me that she was so frustrated with Dr. Bickman also, because it was like that every time she went there. I went back the next day and finally had my appointment, after waiting for at least 30 minutes. This was two weeks ago. She did a culture and I STILL didn't get the results back. I called her office when it had been 1 week and they told me they'd get back to me and never did. It's completely absurd. I also requested an IUD and I still haven't heard anything about it. Overall a really bad experience. I will not be returning.

Beautiful office in a great location of Santa Monica. The care from Dr. Bickamn and staff always exceeds expectations, making sure I feel comfortable and all my questions are answered. I enjoy coming to every visit knowing I have the best care

Dr. Bickman goes above and beyond to make each visit one to remember, very informative, will answer any questions one has, As well as builds a relationship with you one on one, it’s truly a comforting feeling finding a Dr. this caring towards her patients. I’m lucky I found her