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Dr. Trung Nguyen Is this you?

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14 Ratings • 3 Comments

2.6
  • 3
  • 2
  • 1
  • 1
  • 7

Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
42.1 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 14 Ratings

One Star

Posted on November 7th, 2013

Worst doctor ever! His wife/office manager is very rude and condescending. Very unprofessional! All they care about is taking your money or bill your insurance and provide poor service.

Easy Appointment
Promptness
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Appropriate Follow-up
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Four Stars

Posted on October 27th, 2012

Dr Nguyen answered my concerns and helped me set up an appointment with a referral as well. He is friendly and professional.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on July 9th, 2010

Wow, reading the other comments made me want to jump in and give our opinion. Our fam has been seeing this eye doc for 7 years. I understand the concerns about his office staff and agree with some of the comments: ie. don't seem to understand insurance Q's, unhelpful, etc. However, the doctor is extremely caring, focused on helping you, great with kids, and super duper smart. He's the doctor our own internist recommended (goes to him himself), and he's well regarded with his peers. He is smart, very much so, highly educated and comes across as thinking you are not as smart as he is. Oh well. That doesn't bother our family; we find him personable and a good sense of humor and willing to listen. My husband had an ongoing eye infection and Dr. Ngyen followed up well, took the conservative route (instead of surgery recommended a series of progressively stronger eye drops and salves), and tracked his progress. My kids find him warm and funny, very pleasant and encouraging them in their studies and joking with them. He's a good guy with exceptional credentials. His staff is not warm nor very helpful and more interested in selling glasses but HE is the opposite. He gives us our prescriptions so we can fill them at Costco with no remark or complaint like some eye docs do. Anyway, he's a good guy and we highly recommend him.

Wait time
35.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on September 22nd, 2017

One Star

Posted on January 11th, 2016

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on November 8th, 2015

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on November 8th, 2015

One Star

Posted on October 29th, 2015

Five Stars

Posted on July 14th, 2015

One Star

Posted on November 15th, 2014

One Star

Posted on August 22nd, 2014

Two Stars

Posted on October 3rd, 2012

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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