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About Dr. Trung T Nguyen MD

Dr. Trung T Nguyen, MD is a Doctor primarily located in Nashville, TN. He has 15 years of experience. His specialties include Family Medicine. He speaks English.

Rating Overview

32 Ratings with 10 Comments

The overall average patient rating of Dr. Trung T Nguyen is Great. Dr. Trung T Nguyen has been rated by 32 patients. From those 32 patients 10 of those left a comment along with their rating. The overall rating for Dr. Trung T Nguyen is 3.5 of 5.0 stars.

Location

get directions EAST WEST FAMILY CARE PC
1001 Capital Funds Ct
Nashville, TN 37217

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Specialties

Dr. Trung T Nguyen has the following 1 specialty

  • Specialty Expertise

    Dr. Trung T Nguyen has the following 9 expertise

  • Contraception
  • Laser Hair Removal
  • Check-up
  • Weight Loss
  • Influenza
  • Immunization
  • Laser Surgery
  • Family Planning
  • Pain

Reviews

Showing 5 of 10

jerk

This doctor is the biggest jerk I've ever came Into contact with. I wasted my time and money! I loved the girls upfront though they were all very nice and kind to me. Dont waste time or money on this arrogant jerk.

Doctor's Response

Dear Ted, If you can be more specific with your complaint, then that would help me to be a better physician and the community to be more informed. However, with your current comment, it is so vague. How was I biggest jerk? How did you waste your money and time? Was I a jerk for saying "No" to you when you demanded narcotic treatments without justification? Did we charge you unreasonably and unknowingly? Our fees are posted and announced before the patient steps into the rooms. Our fee are $50 for adult primary care and $35 for children. The fee for testing complete cholesterol profile, salt and sugar balance, kidney and liver functions, anemia and other blood profiles are $40. Almost every self-pay patients receive a free follow-up visit within 2 weeks of their initial visit. Our office opens on Saturday. You should understand that very few clinics in the State of Tennessee can boast these statistics. Please do not mistaken my firmness and clarity of purpose as being arrogant. My primary goal is to help my patients get healthier. I realized that this may not always make patients happy.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Avoid!

I just moved to this area and found this doctor through my health insurance providers website. When I made the initial call, the woman seemed unsure if they could see me for something extremely basic and said she would call me back after the doctor was done with a patient. She called me back 6 hours later and set an appointment date for me and advised me to bring Identification. When I arrived for my appointment, the receptionist asked me to pay the entire visit cost in cash. I told them there must be a mistake, I have insurance and gave them my card. They said, "why didn't you tell us you had insurance before", mind you with an extremely unprofessional attitude. It was never mentioned or asked of me when I initially set the appointment and every doctor I've been to before I just bring the card and there's no hassle. The receptionist and the woman with her began verbally berating, yelling, and arguing with me in front of everyone in the lobby. They called me a liar and said, "we ask everyone if they have insurance when they make appointments" Clearly, someone dropped the ball and didn't. Had they asked, it's a simple yes/no question and I definitely have insurance. At this point most doctor offices would just apologize for the mix-up and work on a solution. In this case, they continued yelling at me in a manner that can only be described as shocking. I was waiting for a camera crew and a guy with a microphone to come around the corner to tell me I was on candid camera. If you want a doctor's office that is respectful, professional and understands the concept of customer service, for the sake of your dignity look elsewhere.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

DrNguyen is one of the best and compassionate doctors in Nashville. He's easy to talk with and if your having concerns he does address them immediately...

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

interesting!

Dr Nguyen prescribed me suboxone, however he told me I had to pay cash for the medicine instead of using my insurance, and that if I did not pay cash he would cancel my prescription. He was really uncaring and unprofessional. Beware, he has an ease of setting appointments but it is due to the fact that his bedside manner is completely unacceptable.

Doctor's Response

Most patients do not realize that most insurance requires prior authorization (PA) before paying for the prescription. It is a time-consuming process that often ends up in denial for multitude of reasons. I always let my patients know that filling out PA forms is a courtesy not a guarantee on our part and that I will fill them out when time becomes available. Therefore, it's best that patients pay for their prescriptions to start on their treatments, while waiting for their PA to crawl its course. When patients request their refund on the office fee, we would cancel their prescriptions. I believe that's a fair practice. Please do not mistaken my firmness and clarity of purpose as being uncaring and unprofessional. Our primary goal is to help our patients get healthier, and that will not always make patients happy.

Wait time
30.0 minutes
Full Review Rating Breakdown

BAD BUSINESS!!!!!

Do NOT trust this man. He is about a dollar. He literally made me puke in my mouth looking for spots on my tongue my dentist easily saw!! He asked me how my dentist saw the area??? You are the oral surgeon, no? He gave me xrays, not explaining, my insurance did not cover them, until 95.00 dollars later. He never did diagnose my tongue condition, just a bunch of poor excuses for his lack of knowledge!!! Not to mention He makes his staff and patients suffer from lack of air conditioning. He himself even complained about it during my visit!!!! DO NOT GIVE THIS MAN any MONEY!!!! Bad business!!!!

Full Review Rating Breakdown
  • Education

    15 Years Experience

  • Meharry Medical College

    Graduated in 2003

  • Dr. Trung T Nguyen Accepts the Following Insurance

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Tennessee
    • BCBS TN Blue Network S
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana National POS
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

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  • Similiar Doctors

    Dr. Trung T Nguyen is similar to the following 4 Doctors near Nashville, TN.

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