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Dr. Tu H Hong Is this you?

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27 Ratings • 9 Comments

3.3
  • 12
  • 3
  • 0
  • 3
  • 9

Quality Rating

Satisfied

Wait Time
46.9 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 27 Ratings

Retired

If U value a fancy waiting room, go somewhere else. If U value your life, make sure to see Dr Hong!

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Very rude wife. Need more compassionate office staff.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Five Stars

I have been seeing the doctor for over ten years. Excellent doctor. My prostate operation 2 years ago was a success and I am doing great now.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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horrible staff

I requested Dr hong for my mom but never would have thought that it would be this bad. I work with doctors and patients everyday and would never be so uncompassionate or careless about my job or patients receptionist is rude and office manager (Dr Hong's wife) is uncompassionate and not understanding or willing to admit that they made mistakes I'm really disappointed and would not recommend this doctor sorry but staff makes a difference I would not refer Anyone to this office.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Five Stars

My brother and my husband had very good experiences with Dr. Hong. He removed a kidney stone the size of a two carrot diamond from my brother, and he had the best of care throughout his illness. I think there may be some cultural issues going on that we in Visalia are not used to. I have seen some very bad doctors here, and they didn't keep me waiting, and had a very nice bedside manner, but they make their patients sick. I'm willing to take some bad with the good.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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un happy patient

After waiting one hour and 20 minutes just to get to the room and then the doctor coming in and spending less then 5 minutes with me to tell me i did not have a kidney stone i was very upset! i told doctor how i felt and he said i could get a second opinion! i left the office and will never go back or suggest to any friends or relatives to go there.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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NOT A HAPPY PATIENT

I VERY MUCH AGREE WITH THE FIRST COMMENT I TO HAD A PROCEDURE DONE IN WHICH THEY DID PUT A CAMERA INSIDE MY BLADDER. WHEN THE DOCTOR ENTERED THE ROOM HE WAS VERY UPSET YELLING AT HIS ASSISTANT OVER SOMETHING THAT WAS NOT DONE RIGHT. HE DIDNT EVEN AKNOWLEDGE ME AND IT MADE ME FEEL SO UNCOMFORTABLE, I JUST WANTED TO GET OUT OF THERE. I WILL NEVER GO BACK THERE OR HAVE ANYONE I KNOW GO THERE!

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Find a different Doctor

The front office sets the tone for ANY medical visit and this being my first with him and last, I can say find another doctor. After spending 2 minutes with the front desk and 2 minutes on the phone with him, I was NOT a happy camper. I called cnx'ed my appointment and switched.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

It has been 2 weeks since our visit. We still have not been contacted by office to notify results of lab work or for the scheduling of the CT Scan.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

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