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17 Ratings • 4 Comments

4.2
  • 11
  • 2
  • 1
  • 1
  • 2

Quality Rating

Highly Satisfied

Accurate Diagnosis
Wait Time
26.7 min
Promptness
Friendly Staff
Bedside Manner
Easy Appointments
Spends Time With Me
Appropriate Followup

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Showing 12 of 17 Ratings

Misleading,Old and Not resourceful

My child has been here since she was born. At first I felt she was sincere although she is old she lacks experience. She rather underdiagnose than give referrals for actual medical concerns. Her staff is undertrained and always loses appointments and medication records. Nothing is electronic so they search through a book for factual information about patient. They dont make you feel comfortable new staff every month. Rushes you through visits but takes forever to see you. She is an old lady with no support in her office.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

We love Dr Setlur

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Mommy of Twins

Dr. Setlur and the staff are extremely considerate and polite. They all take their time and have patience when seeing my girls. They have great bedside manner too. We have never had an issue. Dr. Setlur listens to my concerns and is just so great with my kids. My daughters love her and the staff!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Dr. Setlur and staff are consistently personable, concerned with the health and well-being of my children, and very thorough. Since Dr. Lee retired, the wait time during the visit has increased but having a wonderful Doctor is well worth it.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Five Stars

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Two Stars

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One Star

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