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9 Ratings • 2 Comments

3.7
  • 5
  • 1
  • 1
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Quality Rating

Satisfied

Accurate Diagnosis
Wait Time
40 min
Promptness
Friendly Staff
Bedside Manner
Appropriate Followup
Spends Time With Me
Easy Appointments

Showing 9 of 9 Ratings

appointment

Needs a pap smear check up

Accurate Diagnosis
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First and Last Time Visit.

It was my first visit to Dr. Adams-Cruel office. After signing in I was advised that they didn't take credit cards. Had someone told me this prior to my initial appointment I would have brought cash. I had to leave after being there for 10min. to find a ATM which was a huge inconvenience. The office staff did not apologize for inconveniencing me. I waited another 30mins before seeing the Dr. From listening to the staff she was apparently late. The office staff were loud and very unprofessional. I could hear them talking to patience re: their medical test results. My visit w/ Dr. Adams-Cruel went well. She was very nice as she went through my medical history and Pap Smear. However, when she advised once I was dressed to meet her in her office I saw her desk. It was in a disarray. There were files every where and mail stacked high. The messiness made me uncomfortable. Because of the staff lack of professionalism I will not return to this physician. I am still awaiting for results from a test. It's been a couple of months. They told me once they recieved the results they would call me for a follow-up appointment. to discuss them. Thank goodness I had sense enough to pick up my results from the facility in which the tests were done. I am still waiting on them to call I'm glad I didn't hold my breath.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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