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Dr. Valerie K Kounkel Is this you?

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7 Ratings • 3 Comments

3.3
  • 4
  • 0
  • 0
  • 0
  • 3

Quality Rating

Satisfied

Wait Time
15 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 7 of 7 Ratings

Five Stars

She performed lasik on my very nearsighted eyes and I am so grateful to her. I can see things I never thought was possible without my glasses. She is a very skillful surgeon.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Rude Staff and Wrong Diagnosis - Repeatedly

She gave me a glasses prescription that was several points off of what the reality is. That cost me $480 that I don't have! I've had other issues regarding diagnosis from her, just not solving my eye issues. Nobody cares what I think or can pay and they just do whatever they can to charge you and your insurance as much as they can possibly get!!!!

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Very caring doctorShe did a great job on my cataract surgery and kept me at ease.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

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