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6 Ratings • 2 Comments

3.2
  • 3
  • 1
  • 2

Quality Rating

Highly Dissatisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
13.3 min

Showing 6 of 6 Ratings

unnecessary endoscopy

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Poor responsiveness

I had an endoscopy procedure and was horrified by my experience. While prepping for anesthesia, Dr. Dubrovskaya decided to take a personal call. I know it was a personal call because I know first-hand that she never calls her patients about results. After 2 weeks, I started getting nervous because I had two biopsies done with no call. I came by to pick up a print out of my results and prescription, only to have her google a food plan and learn I could get the medicine off the shelf of any pharmacy. This was charged as an office visit.

Wait time
25 minutes
Easy Appointment
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Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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