Filter Vitals Ratings

12 Ratings • 6 Comments

4.7
  • 11
  • 1

Quality Rating

Highly Dissatisfied

Wait Time
17.1 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

Showing 12 of 12 Ratings

one of the best Doctors ever

getting an appointment can be tough, she is in. wry high demand. just had surgery 2 days ago and her initial repair on a 40 year old problem has gone away over night. I never thought I would look so good. Look beyond her impossible schedule and you won't find any better

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

Thorough and very thoughtful

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

I can't say enough wonderful things about Dr. Chen! She truly is a rare find - always willing to listen and ask questions and propose solutions to come up with the right treatment method for you. She is an excellent surgeon and really goes the extra mile to make sure you are comfortable and not scared. I ended up having some complications and needed to stay overnight from what was supposed to be day surgery. The next day Dr. Chen came by (on her day off) to see how I was doing. I love Dr. Chen!!

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

Accurate Diagnose

Dr. Chen has quickly and accurately diagnosed my eye disease. She is a very well trained and skillful eye surgeon. She has a charming bedside manner and passion towards children. She always follows up after the visit to assume compliance. I highly recommend Dr. Chen.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

Caring physician, great with kids

Dr. Chen saw my daughter after she complained of occasional blurred vision. My daughter is young (5 at the time) and Dr. Chen was able to keep her engaged during the examination. Wait time is sometimes long, but Dr. Chen does a proper exam, truly wants to help and that takes time.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

I would highly recommend Dr. Vicki Chen to my family and friends

I found Dr. Vicki Chen to be a warm and personable physician. She cares about her patient (me) and spends time explaining her diagnosis to me. Most of all, her prescription for my glasses AND prescription for my eye problems are right on the money. I can see so much better now!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

  • Similiar Doctors

    Dr. Vicki M Chen is similar to the following 4 Doctors near Boston, MA.

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.