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19 Ratings • 5 Comments

3.9
  • 12
  • 1
  • 0
  • 3
  • 3

Quality Rating

Satisfied

Wait Time
18 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 19 Ratings

Radial Keratotomy Lense Replacement - OUTSTANDING

Outstanding care in all aspects of vision care; particularly the rare-to-treat participants of RADIAL (not lazar) surgery.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Excellent surgeon

Dr. Lin did an excellent job on my cataract surgery. Follow up was smooth and efficient. I would be delighted to be able to use her professional services again, if needed.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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New Patient

I was able to ger an appointment very easily. The staff was courteous and kind. Dr. Lin was informative and took time with me. I was happy with my appointment and care.

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Two Stars

I came in and requested specifically for a routine vision exam (prescription for glasses) and was told to pay $60 upfront since the vision exam isn't covered under my plan. 2 weeks later, I received a claim notification that the office of Dr. Lin has billed my insurance for a complete eye exam that I never requested and was covered by my insurance. I called for an explanation but the staff said the service was performed and there is nothing else to correct. My insurance paid the bill since it's a PPO. The office staff is not straight forward and doesn't communicate with the doctor. Dr. Lin, you should supervise and train your office staff better!!!

Friendly Staff
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great

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

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Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

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Two Stars

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