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Dr. Vina K Swenson Is this you?

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11 Ratings • 5 Comments

3.4
  • 6
  • 0
  • 1
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  • 4

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
10 min

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Showing 11 of 11 Ratings

Great care from birth to teen years

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Usually gets us in that day when I call with concerns about my kids. Always been nice. No complaints.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Patient's parent

I called your office to make appointment for my daughter and was told by your receptionist that she couldn't make appointment for me because I owe your clinic $7.00 something. She asked that I must go and settle this amount before she set an appointment for me. I told her I would pay on the appointment day but she refused as it's against company's policy. I told her then i would have to find another doctor and she said go ahead. Later I found out from my husband that he had settled the amount and you have not updated your records. I called up and told her to check and found out it was paid. I said next time check your records properly and never insult your patients. It's unfortunate that you just lost a patient because of your rude and unethical staff. She ought to be fired. Call made on 11/20/13

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NEVER AGAIN

Unprofessional, uncaring, uninformed.

Wait time
15.0 minutes
Easy Appointment
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dr swenson

she is a great doctor. I would recommend her !

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One Star

Five Stars

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Five Stars

Five Stars

One Star

Wait time
10.0 minutes
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One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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