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24 Ratings • 8 Comments

4.0
  • 15
  • 1
  • 2
  • 4
  • 2

Quality Rating

Highly Satisfied

Accurate Diagnosis
Wait Time
11 min
Promptness
Friendly Staff
Bedside Manner
Easy Appointments
Spends Time With Me
Appropriate Followup

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Showing 12 of 24 Ratings

Very helpful

Dr. Chen is great. Very kind and knowledgeable.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Never again!

VERY RUDE STAFF! Never again will I pay for that kind of rudeness & unprofessionalism. Let's face it ... doctors aren't cheap but they do come a dime a dozen. Although she was able to quickly diagnose my issue, I will never return because of how rude her receptionist was to me on the phone. She lost herself a patient & my money!!!

Wait time
60 minutes
Easy Appointment
Promptness
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Five Stars

Highly recommend her.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Four Stars

Dr. Chen is a very knowledgeable doctor. I came to her for my chronic adult acne after going to several doctors and she has really helped my face to totally clear up! Her office is not the cleanest and could be considered a bit sloppy, however she really knows her stuff and I am forever grateful after suffering with adult acne for 8 years.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
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Outstanding Physician

My entire family and many of my friends rely on Dr. Chen for expert medical care. My daughter is a physician and wouldn't go to any other dermatologist.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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execellent diagnostician

Correct diagnosis in one visit. Up to date on best medications.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Very Disappointed

If you need the convenience of a last minute Saturday appointment then she's the doctor for you. But, if you want a doctor that can diagnose & treat your problem correctly then you may be in for a surprise. I have a skin condition on my foot and visited Dr. Chen twice and my condition has not improved and it just gets worst with every treatment. Even now she still can't figure out what seems to be causing my foot rash!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Not good

For a dermatologist, she doesn't care about her own appearance. Her mom was her office staff when I went and was just plain rude. Acne problem I went to her several times for did not get better with medication she prescribed and she brushed off other skin irritations as due to perfumes/dyes in my detergent.

Easy Appointment
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Five Stars

Four Stars

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
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Bedside Manner
Spends Time with Me
Appropriate Follow-up
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